About the Role
A fast-growing, Series D/E AI SaaS company operating at the intersection of housing and healthcare is hiring a Product Operations Manager to support its housing product line. This is a high-ownership, execution-focused role sitting at the heart of product development — partnering closely with Product and Engineering to turn ambitious ideas into reliable, enterprise-ready solutions.
You'll work close to both the product surface area and the underlying data, using technical and analytical skills to drive quality, adoption, and iteration speed as the company scales rapidly.
What You'll Do
Translate product requirements into clear, buildable workflows through specs, diagrams, and thorough edge-case definition
Conduct discovery sessions with new enterprise clients to deeply understand their needs and operational requirements
Drive launch readiness and coordinate cross-functional stakeholders through product releases
Analyze product usage data using SQL to surface insights, identify gaps, and inform prioritization
Manage compliance requirements and ensure products meet enterprise-grade standards
Own process documentation and maintain high-quality internal specs and runbooks
Act as a connective layer between Product, Engineering, and go-to-market teams to keep complex initiatives on track
What We're Looking For
Required:
Experience in product operations, technical program management, or execution-focused roles at a high-growth technology company
Working proficiency in SQL and comfort driving independent data analysis
Proven ability to manage complex, cross-functional initiatives in ambiguous environments
Strong written communication skills, including the ability to write clear specs and process documentation
High attention to detail with strong ownership and follow-through
Willingness to work in-person at the New York City office 4–5 days per week
Nice to Have:
Background working with enterprise customers in proptech, multifamily housing, or a related vertical
Experience supporting AI-driven or automation-heavy product lines
Prior exposure to a high-growth, post-Series C/D/E technology environment
Compensation & Benefits
Salary: $150,000 – $200,000 per year (USD), depending on experience
Competitive equity and benefits package
Note: Visa sponsorship is not available for this role.
Location
This role is based in New York City, NY. It is a hybrid position requiring 4–5 days per week in the office. Remote work is not available for this position.
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