Job Description:
• Own and grow the North America Digital Services, Service Agreements, and LCE portfolios
• Serve as the Customer Services portfolio owner for the GH180 platform
• Analyze installed base and lifecycle data to identify service, upgrade, modernization, and digitalization opportunities
• Develop customer value propositions and business cases that translate technical needs into commercial outcomes
• Partner with Sales, Engineering, and Product Management to drive portfolio growth and lifecycle strategies
• Support pricing, opportunity development, sales enablement, and portfolio performance
• Collaborate across Customer Services teams to deliver integrated lifecycle solutions
• Drive growth and lifecycle performance of Innomotics Customer Services portfolios, including Digital Services, Service Agreements, Life Cycle Evaluation (LCE), and the GH180 medium-voltage drive platform
• Travel up to 20%
Requirements:
• Bachelor's degree in Engineering
• 3+ years of experience in one or more of: Field Service Engineering, Technical Service, Technical Sales, Product Lifecycle Management, Product Management, Application Engineering, Service Operations, or Reliability Engineering
• Experience with motors, drives, rotating equipment, industrial electrical systems, automation equipment, or related industrial technologies
• Ability to translate technical concepts into customer value and business opportunities
• Strong analytical, communication, and collaboration skills
• Interest in expanding into product management, portfolio ownership, and commercial strategy
• Preferred: experience with service agreements, lifecycle management, modernization programs, or aftermarket services
• Preferred: knowledge of medium-voltage drives, variable frequency drives, or power conversion systems
• Preferred: experience working directly with industrial customers in process or heavy industries
• Preferred: familiarity with installed-base management, asset lifecycle planning, or service portfolio management
• Preferred: knowledge of the GH180 platform
• Preferred: experience working in a global organization
Benefits:
• Competitive compensation based on qualifications
• Medical, dental, prescription and vision coverage, first day of employment
• Matching 401(k) (immediate employer match)
• Competitive paid time off plan, paid holidays, and floating holidays
• Career development opportunities
• Education and tuition reimbursement programs available
• Flexibility to work remotely a few days a week
• Paid parental leave
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