DescriptionProcessor
Position Overview:
Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. Processors are an integral part of this by working as a bridge between the Loan Officer and Underwriter, handling processing tasks that range from loan set up to coordinating closing logistics.
Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.
Essential Functions of the Role:
• Manage a pipeline of loan packages for the Loan Officer or Branch.
• Review initial loan approval and work with the borrower to gather appropriate documentation.
• Ensure all collected documentation meets required guidelines pertinent to the processing and underwriting of the loan.
• Strive for on-time closing by completing all required pre-closing steps and submitting the loan file to underwriting.
• Satisfy conditions when received from underwriting.
• Communicate with applicants and business partners (Loan Officers, Production Partners, Underwriting, attorneys, title companies, etc.) regarding loan status.
• Other duties as assigned.
Classification: Non-ExemptEssential Knowledge/Skills/Abilities:
• Customer-service oriented
• Strong attention to detail
• Ability to manage multiple deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Excellent time management and prioritization skills
• Ability to work across organizational boundaries
• Strong problem-solving capabilities
• Ability to analyze credit reports, income and asset documents
• Experience with MS Office Suite
Experience Requirements:
• Minimum three years’ experience processing government and Fannie Mae loans.
• Encompass experience a plus.
Education / Licensing Requirements:
• High school diploma or equivalent required. Some college preferred.
Working Conditions:
• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Minimal travel
Remote
Skills:
Benchmarking, Business Loans, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Fannie Mae (FNMA), Government, Loan Approval, Loan Review, Loan Underwriting, Loans, Logistics, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales Pipeline, Time Management, Underwriting, Writing Skills
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Benchmark Mortgage