---
About brighthush
brighthush is a forward‑thinking insurance and risk‑management firm that partners with the banking sector to deliver tailored coverage solutions. With a culture that blends deep industry knowledge, cutting‑edge technology, and a relentless focus on customer success, brighthush empowers its teams to make a real impact on the financial well‑being of clients and communities alike. Whether you’re a seasoned insurance professional or a motivated data specialist, you’ll find a place at brighthush where your skills are valued, your growth is supported, and your work makes a difference.
Why Join brighthush?
- Remote‑First Flexibility: Work from the comfort of your home office while staying connected to a vibrant, collaborative team.
- Competitive Compensation: Earn between $29 and $42 per hour, commensurate with experience and performance.
- Comprehensive Benefits: Enjoy paid vacation, medical, dental, vision, and a generous 401(k) plan with company match.
- Professional Development: Receive paid training, ongoing coaching, and clear pathways to advance within the organization.
- Impactful Work: Play a key role in ensuring loan documentation meets regulatory standards, directly supporting the financial health of our banking partners.
Key Responsibilities
As a Processing and Data Entry Specialist, you will be the linchpin between loan documentation and our brighthush Ecommerce System. Your day‑to‑day tasks will include:
- Match insurance documents to loan records in the brighthush Ecommerce System, ensuring accuracy and compliance.
- Analyze and process a variety of insurance documents across multiple lines of business, verifying policy coverages and loan requirements.
- Perform high‑volume data entry with precision, adhering to established policies, procedures, and daily workflow schedules.
- Manage multiple work queues, prioritizing tasks to meet daily processing goals and deadlines.
- Serve as a first‑line customer support agent: answer inbound calls, make outbound calls, and guide customers and insurance agents through documentation requirements.
- Educate callers on why specific insurance documents are essential for loan agreements, fostering trust and satisfaction.
- Collaborate with team members during training sessions, department meetings, and one‑on‑one reviews to continuously improve processes.
- Maintain a high level of quality and productivity during call wrap‑up and transaction processing.
- Take on additional responsibilities as directed by management to support evolving business needs.
Essential Qualifications
- High school diploma or equivalent.
- Minimum of one year of Property & Casualty insurance or insurance agency experience.
- Minimum of one year of call center experience, preferably in a customer‑facing role.
- Strong judgment, decision‑making, and problem‑solving skills.
- Excellent time‑management and organizational abilities, with the capacity to multitask effectively.
- Proficiency in Windows‑based applications, including Microsoft Word, Outlook, and Excel.
- Clear, concise communication skills across multiple mediums (email, chat, phone, in‑person).
- Ability to work independently and collaboratively within a team environment.
- Comfortable maintaining a stationary position for up to 90% of the workday.
Preferred Qualifications
- Experience with insurance documentation systems or loan processing platforms.
- Familiarity with regulatory compliance standards in the banking and insurance sectors.
- Previous remote work experience and self‑discipline in a home‑office setting.
- Knowledge of data privacy and security best practices.
Skills & Competencies
- Attention to detail and a commitment to data integrity.
- Customer‑centric mindset with a passion for problem resolution.
- Adaptability to changing priorities and evolving technology.
- Strong analytical skills to interpret insurance policies and loan documents.
- Proactive communication and teamwork.
- Technical proficiency with standard office software and data entry tools.
Career Growth & Learning Opportunities
At brighthush, we believe in nurturing talent from within. As a Processing and Data Entry Specialist, you’ll have the chance to:
- Advance into senior data management or compliance roles.
- Transition into specialized insurance product teams or client‑facing positions.
- Lead process improvement initiatives and mentor new hires.
- Participate in cross‑functional projects that shape the future of our technology platform.
- Access continuous learning resources, including webinars, certifications, and industry conferences.
Work Environment & Company Culture
brighthush fosters a culture of transparency, collaboration, and innovation. Our remote team enjoys:
- Weekly virtual coffee chats to build camaraderie.
- Monthly town‑hall meetings where leadership shares company updates and celebrates achievements.
- An open‑door policy that encourages ideas from every level.
- A commitment to work‑life balance, with flexible start and end times within the core schedule (8:30 am–5:00 pm).
- Tools and technology that support productivity, including Chromebox, monitor, mouse, and headset provided by the company.
Compensation & Benefits
In addition to a competitive hourly rate, brighthush offers:
- Paid vacation and sick leave.
- Health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Professional development stipend and tuition reimbursement.
- Employee wellness program and mental health resources.
- Annual performance bonuses based on individual and team metrics.
What You’ll Need to Get Started
- High‑speed internet connection (Wi‑Fi acceptable if it meets speed requirements).
- Cell phone for outbound calls and internal communications.
- A quiet, dedicated home office space.
- Willingness to learn new systems and processes quickly.
Ready to Make an Impact?
If you’re a detail‑oriented, customer‑focused professional with a passion for insurance and data integrity, brighthush invites you to apply. Join a team that values your expertise, rewards your hard work, and offers a clear path to growth. Take the next step in your career and help us deliver exceptional service to our banking partners and their clients.
Apply Today and Become a Key Player in brighthush’s Success Story!
Apply for this job