A customer approves a brochure, changes the delivery address, and asks whether the order can arrive before an event. You make sure the right people receive those updates—and that the customer gets an accurate answer.
Proof & Parcel coordinates business printing orders, including brochures, stationery, labels, and event materials. We’re hiring a Print Order Coordinator to support customers from quote approval through delivery.
The work you’ll handle
You’ll check incoming orders for quantities, dimensions, paper selections, delivery details, and artwork approval. When information is missing, you’ll contact the customer before passing the order to a production partner.
Once production begins, you’ll monitor milestones, communicate updates, and flag delays to the Operations Manager.
Your responsibilities will include
Preparing quotes using approved pricing.
Collecting customer instructions and recording revisions.
Sending digital proofs for approval and tracking responses.
Confirming production and shipping dates with suppliers.
Maintaining accurate order records and correspondence.
Coordinating approved reprints or corrections.
Following up after delivery when an issue remains open.
Design work and technical artwork approval are handled by production specialists.
What matters for this position
You have at least one year of experience in order coordination, customer service, sales support, or print administration.
You’re comfortable reviewing detailed instructions, managing several deadlines, and explaining next steps clearly. Experience with spreadsheets and order management software is helpful.
Print industry experience is welcome but not required. We provide training on product specifications and ordering procedures. A college degree is not required.
Pay and practical details
This is a full-time employee position paying $23–$27 per hour, based on relevant experience. Compensation is hourly, with no commission component.
The schedule is Monday through Friday, 9 a.m.–5 p.m. Eastern Time, totaling 40 paid hours per week, including a paid 30-minute meal break each day.
The role is fully remote and open to Pennsylvania residents. No travel or office attendance is required. We provide a company laptop, headset, required software, and paid onboarding.
Benefits include ten days of annual paid time off and company-observed paid holidays. Reliable internet access and a workspace suitable for customer calls are required.
Start here
Apply through Indeed with your resume. You may include a short example of how you caught an error or managed a customer request with a firm deadline.
Selected candidates will have a phone screening and a video interview with the Operations Manager.
Applicants must be authorized to work in the United States. Immigration sponsorship is not available. Hiring decisions are based on job-related qualifications, and reasonable accommodations are available throughout the application process.
Pay: $23.00 - $27.00 per hour
Expected hours: 40.0 per week
Work Location: Remote