Job Description:
• Act as a senior custodian of the production promotion process across the software platform estate.
• Work closely with Technical Leads and QA to define and evolve promotion practices that emphasise quality, performance, and operational readiness.
• Define and evolve observability standards across metrics, logging, tracing, and alerting.
• Ensure systems are instrumented to support rapid diagnosis, learning, and recovery.
• Drive continuous improvement in platform reliability, performance, and release confidence.
• Partner with engineering, architecture, and platform teams to embed operability and resilience into system design.
• Lead and participate in on-call and rota-based operational support for production systems.
• Coordinate and continuously improve incident management practices, including post-incident reviews and preventative actions.
• Act as a senior technical authority for production readiness, operational risk, and release confidence.
• Mentor SREs and senior engineers, raising reliability and operational standards across teams.
• Influence architectural and platform decisions with a strong operational and delivery lens while remaining hands-on.
Requirements:
• Based In East Coast Time Zone
• Typically, 8+ years of experience in SRE, platform, operational, or software engineering roles with a large amount of these spent in multi-tenant environments.
• Experience supporting production systems with formal on-call or rota responsibility.
• Experience in leading and mentoring a team of SRE engineers, with an emphasis on professional and personal growth.
• Experience enabling regular, multi-service production releases at scale.
• Right to work in the country of employment.
Benefits:
• All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information.
• Equal Opportunity Employer Statement
• We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.
• This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time.