About brighthush
At brighthush, we are redefining the way businesses harness technology to drive growth, resilience, and innovation. As a global leader in enterprise software solutions, we empower organizations across finance, healthcare, manufacturing, and retail to modernize legacy systems, streamline operations, and unlock the full potential of their data. Our portfolio spans mainframe modernization, cloud migration, data integration, and advanced analytics, all delivered through a blend of cutting‑edge technology and deep industry expertise.
Our culture is built on collaboration, curiosity, and a relentless focus on customer success. We celebrate diversity, encourage continuous learning, and reward bold ideas that push the boundaries of what’s possible. Whether you’re a seasoned veteran or an emerging talent, brighthush offers a dynamic environment where you can grow, innovate, and make a tangible impact.
Why This Role Matters
As a Principal Customer Solutions Engineer, you will be the linchpin between our clients’ complex technical challenges and the transformative solutions we deliver. You will lead cross‑functional teams, architect end‑to‑end implementations, and serve as the trusted advisor that ensures our customers achieve measurable business outcomes. This is a senior, high‑visibility role that blends deep technical acumen with strategic thinking, and it offers a unique opportunity to shape the future of enterprise IT.
Key Responsibilities
- Technical Leadership: Spearhead the design, architecture, and delivery of large‑scale IT projects, ensuring alignment with client business objectives and industry best practices.
- Customer Engagement: Build and nurture strong relationships with C‑level stakeholders, translating complex technical concepts into clear, actionable insights.
- Solution Design & Delivery: Create comprehensive solution blueprints that integrate legacy systems (COBOL, CICS, IMS, DB2) with modern cloud platforms (AWS, Azure, GCP) and data services (PostgreSQL, SQL Server).
- Team Mentorship: Coach and mentor junior engineers and consultants, fostering a culture of knowledge sharing and continuous improvement.
- Technical Presentations: Deliver compelling presentations, workshops, and demos to both technical and non‑technical audiences, showcasing the value of our solutions.
- Process Optimization: Identify opportunities to streamline development pipelines, automate testing, and improve deployment efficiency using CI/CD tools (GitHub, Azure DevOps, Jenkins, Docker, Kubernetes).
- Risk Management: Anticipate and mitigate technical risks, ensuring projects stay on schedule, within budget, and meet quality standards.
- Thought Leadership: Contribute to whitepapers, case studies, and industry events, positioning brighthush as a thought leader in enterprise modernization.
Essential Qualifications
- 5–7 years of hands‑on experience in complex IT project implementations, preferably in a consulting or enterprise environment.
- Proficiency in at least two of the following: COBOL, CICS, IMS, JCL, DB2, Oracle, SQL Server, PostgreSQL, Windows, Linux/UNIX.
- Strong command of cloud platforms (AWS, Azure, GCP) and container orchestration (Docker, Kubernetes).
- Experience with CI/CD pipelines (GitHub, Azure DevOps, Jenkins, AWS CodePipeline).
- Fluent in English, both written and spoken; additional languages are a plus.
- Demonstrated ability to lead cross‑functional teams and manage stakeholder expectations.
- Excellent problem‑solving skills and a proactive, solution‑oriented mindset.
Preferred Qualifications
- Experience with mainframe modernization tools such as Rocket COBOL, Enterprise Developer, Visual COBOL, or similar.
- Knowledge of enterprise integration patterns, API management, and microservices architecture.
- Certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, GCP Professional Cloud Architect).
- Background in data migration, data warehousing, or advanced analytics.
- Previous consulting experience with Fortune 500 clients.
Skills & Competencies
- Technical Expertise: Deep understanding of mainframe technologies, relational databases, and modern cloud services.
- Architectural Vision: Ability to translate business requirements into scalable, maintainable technical solutions.
- Communication: Clear, concise articulation of complex concepts to diverse audiences.
- Project Management: Proven track record of delivering projects on time, within scope, and on budget.
- Collaboration: Strong teamwork skills, comfortable working with developers, architects, PMs, and business analysts.
- Adaptability: Thrives in fast‑paced, evolving environments and embraces change.
- Customer‑Centricity: Passion for understanding client pain points and delivering tangible value.
Career Growth & Learning Opportunities
At brighthush, your career trajectory is as dynamic as the technology you work with. As a Principal Customer Solutions Engineer, you will:
- Progress to senior leadership roles such as Director of Solutions Engineering or VP of Customer Success.
- Lead global initiatives, influencing product strategy and roadmap.
- Access to continuous learning programs, including vendor certifications, internal workshops, and industry conferences.
- Participate in mentorship circles, sharing knowledge with peers and emerging talent.
- Engage in cross‑departmental projects that broaden your skill set beyond technical domains.
Work Environment & Culture at brighthush
Our remote‑first model empowers you to work from anywhere in the United States while staying connected to a vibrant, collaborative community. We provide:
- Flexible work hours that respect work‑life balance.
- Regular virtual team‑building events and quarterly in‑person retreats.
- Access to state‑of‑the‑art collaboration tools (Slack, Teams, Zoom, Miro).
- A culture of transparency, where ideas are welcomed and feedback is constructive.
- Commitment to diversity, equity, and inclusion, ensuring every voice is heard.
Compensation & Benefits
While specific figures vary based on experience and location, brighthush offers a competitive total rewards package that includes:
- Base salary commensurate with market rates for senior technical leaders.
- Performance‑based bonuses and equity options.
- 401(k) plan with company match.
- Generous paid time off (PTO) and paid holidays.
- Health, dental, and vision insurance for you and your dependents.
- Tuition reimbursement for professional development courses.
- Wellness stipend covering gym memberships, mental health resources, and more.
- Paid parental leave and flexible family‑support policies.
Ready to Make an Impact?
If you are a seasoned technical leader with a passion for solving complex business challenges, we want to hear from you. Join brighthush and become part of a team that is not only transforming technology but also shaping the future of enterprise IT worldwide.
Click the link below to apply and start your journey with brighthush today.
Apply for this job