The Principal Architect, Infrastructure leads the design of infrastructure
solutions to support the strategic objectives of Carnival Cruise Line. This role
involves technically leading and creating detailed designs and documentation to
support the development, implementation, and operations of enterprise-class
systems used globally across ship and shore locations. The Principal Architect
role serves both as the architecture lead and mentor to other architects and
engineers.
Essential Functions:
Design: Lead collaboration with key stakeholders to design and implement
secure, robust, and scalable infrastructure solutions aligned with business
objectives. Perform engineering function on projects as
required. Collaborate with various teams, including networking, facility, and
applications, to ensure solutions meet requirements and comply with Carnival
Corporation policies and processes. Lead the design, plan, document, and
support the configuration of logical and physical system layouts with a focus
on reducing operating costs or increasing guest and crew experience. Provide
cost estimates (i.e. labor, hardware, software, etc.) for capital and project
planning. Lead collaboration with the engineering teams to adjust designs,
intake as-built documents, and make appropriate adjustments to documentation
and designs. Educate team members on Carnival’s infrastructure strategies,
tools, and frameworks.
Compliance and Security: Ensure that infrastructure solutions adhere to
security policies, and compliance requirements. Lead the definition of best
practices and ensure they are documented and implemented. Lead Disaster
Recovery and Business continuity planning, testing, and execution.
Operations: Ensure consistent and reliable operations across infrastructure
platforms through oversight of managed service providers, contractors, and
other stakeholders. Ensure the optimization of the enterprise infrastructure
architecture to achieve high availability and performance for various
business applications. Collaborate with vendors for implementation and
remediation efforts. Ensure automation and monitoring. Recommend and
implement solutions to ensure operational efficiency and system reliability.
Lead independent platform assessments and develop procedures to confirm or
establish that standards are implemented correctly and are effective.
Review postmortem document and make changes to architecture and planning for
the solution. Lead the resolution of challenging problems on availability,
scalability, and performance to prevent critical applications outages.
Support: Collaborate with CCL Service Delivery Managers on production
issues. Act as level 4 escalation for managed service provider, diagnose and
resolve production issues as required. Ensure that changes made to
production are reflected design documentation. Mentor and lead technical and
tactical teams when necessary.
Governance: Develop, document, and maintain architectural standards and
policies that improve the resilience and performance of the company’s IT
infrastructure. Ensure internal processes are followed (i.e. CAB, PRRB,
ATR). Design and implement security and disaster recovery
strategies. Provide project guidance and direction to project teams, ensuring
proper practices are followed and risks are mitigated.
Research and Innovation: Function as a SME for Infrastructure design. Stay
abreast of emerging technologies, industry trends, and best practices.
Research new tools, frameworks, and methodologies that can enhance solution
designs and delivery. Evaluate and recommend solutions. Develop and
communicate technology roadmaps. Review and improve tools, methods,
processes, and procedures. Collaborate to develop and document next
generation systems. Lead the development of system solution standards.
Leadership: Coach, review, and delegate work to less experienced staff.
Sought out by other technicians and leaders for expertise. Collaborates
directly with business leaders.
Knowledge, Skills & Abilities:
Scope: - Partner with Shipboard personnel, Collaborate with both Shoreside
and Shipboard, Global Responsibilities (All Brands). Provides
enterprise-wide technical leadership for the architecture, design, and
evolution of the organization's infrastructure platforms, including cloud,
data center, compute, storage, networking, virtualization, identity, endpoint
services, and foundational technologies. Establishes architectural standards,
reference architectures, and technology roadmaps that support business
growth, cybersecurity, operational resilience, and digital transformation
initiatives. Leads the most complex infrastructure modernization efforts,
evaluates emerging technologies, and ensures infrastructure investments align
with enterprise strategy, compliance requirements, and operational
excellence. Serves as the organization's highest-level infrastructure
technical authority, partnering with executives, security, application
architecture, operations, and vendors to deliver scalable, resilient, and
cost-effective infrastructure solutions.
Problem Solving: Addresses the organization's most complex and ambiguous
infrastructure challenges where solutions often require balancing competing
priorities such as cost, performance, security, availability, and technical
debt. Evaluates multiple architectural approaches, anticipates future
business and technology needs, and develops innovative enterprise-scale
solutions. Resolves cross-functional technical issues spanning multiple
infrastructure domains, vendors, cloud providers, and business units.
Exercises significant independent judgment in establishing architectural
direction, evaluating emerging technologies, mitigating enterprise risks, and
resolving issues with broad organizational impact. Examples include Designing
enterprise hybrid and multi-cloud architectures. Developing infrastructure
strategies supporting AI and high-performance computing. Modernizing legacy
infrastructure while minimizing business disruption. Creating resilient
architectures that meet aggressive recovery objectives. Standardizing
enterprise platforms across global locations.
Impact: The decisions made by this role have enterprise-wide implications for
technology reliability, security, scalability, operational efficiency, and
business continuity. Successful execution enables critical business
applications, accelerates cloud adoption, strengthens cybersecurity posture,
reduces operational risk, improves system availability, and optimizes
infrastructure investment. Architectural decisions directly influence
technology standards, platform lifecycle management, disaster recovery
capabilities, and the organization's ability to rapidly adopt emerging
technologies such as AI, automation, and hybrid cloud services.
Leadership: Provides technical leadership and strategic influence across the
enterprise without direct operational authority. Establishes infrastructure
architecture principles, governance processes, engineering standards, and
technology roadmaps. Serves as a trusted advisor to senior technology
leadership, architects, engineering teams, cybersecurity, and business
stakeholders. Mentors architects and senior engineers, promotes engineering
best practices, and drives architectural consistency across multiple programs
and initiatives. Leads enterprise architecture reviews, influences executive
technology investment decisions, and represents infrastructure architecture
during strategic planning, vendor engagements, audits, and major
transformation programs.
Essential/Minimal Qualifications:
Bachelor’s Degree in Information Technology, Computer Science, or related
field or equivalent work experience
Master’s Degree, preferred
VMWare, preferred
MCP, preferred
Cisco Certified Network Administrator (CCNA), preferred
Microsoft Certified Solutions Associate (MSCA), preferred
Enterprise Hypervisor, preferred
Microsoft Certified: Azure Solutions Architect Expert, preferred
Certified Information Systems Security Professional (CISSP), preferred
AWS Certified Solutions Architect, preferred
Microsoft Certified: Azure Solutions Architect Expert, preferred
Google Professional Cloud Architect, preferred
Microsoft Certified System Engineer (MCSE) , preferred
Project Management Professional (PMP)-PMI, preferred
Information Technology Infrastructure Library (ITIL), preferred
Advanced understanding of Redhat Linux 6,7,8; Cloud AWS/Azure; Virtualization
technologies (VmWare); Dell Servers; Dell/EMC Storage; Hyperconverged
Infrastructure; Understand of networking concepts as they relate to
infrastructure; Vulnerability tools such as Qualys, Teneble; Containerization
technologies (Docker, Openshift etc); Server build automation (Ansible,
Powershell etc).
Excellent knowledge of network hardware, protocols, and standards.
Excellent understanding of infrastructure security and scalability.
Excellent understanding of disaster recovery solutions and execution
strategies.
Advanced skills in critical thinking, creative problem solving, and root
cause analysis with the ability to lead tech teams through this process.
Ability to quickly pivot to changing priorities while managing multiple
deadlines.
Outstanding analytical skills and attention to detail with exceptional
business acumen.
Ability to write comprehensive and concise technical communications (i.e.
email, reports, presentations) to be consumed by non-technical individuals
including executive management.
Ability to create PowerPoint presentations that are informative and engaging
and deliver them to various audiences including executive management.
Comfortable presenting to senior executives.
Exceptional communication, team building, conflict management, and
organizational skills.
Excellent track record of working collaboratively and leading
cross-functional teams to achieve common goals and drive exceptional
results.
Proficiency in MS Office.
Proven ability to quickly learn and teach new technologies and concepts.
Ability to successfully navigate team dynamics.
Essential Experience Required:
10+ years’ Experience as an Infrastructure Architect, designing and
implementing complex infrastructure solutions in a sophisticated environment.
7+ years’ Experience providing infrastructure support for complex operational
and design issues.
7+ years’ Experience in Linux architecture, administration, and support.
7+ years’ Experience designing SAN and NAS Storage solutions.
7+ years’ Experience implementing and supporting Backup solutions.
7+ years’ Experience with physical infrastructure Dell, HPE, EMC, Veritas,
etc.
5+ years’ Experience with hyper-converged infrastructure design and
implementation.
5+ years’ Experience collaborating with a vendor to create a SOW and managing
their scope, delivery, and budget.
5+ years’ Experience planning and leading large projects.
7+ years’ Experience in ITIL and IT project management via various SDLCs
(i.e. Agile, Waterfall, Hybrid, etc.)
5+ years’ Experience informally leading cross-functional technology teams.
1+ years In the cruise and/or travel industry.
Travel: Less than 25% with shipboard travel likely
Work Conditions:Work primarily in a climate-controlled environment with minimal
safety/health hazard potential.
Physical Demands:. Must be able to remain in a stationary position at a desk
and/or computer for extended periods of time.
This position is classified as “remote.” As a remote role, it allows employees
to work full-time from their home. It may also require regular travel to
Carnival headquarters in Miami, FL for in-office collaboration.
At Carnival, your total rewards package is much more than your base salary. All
non-sales roles participate in an annual cash bonus program, while sales roles
have an incentive plan. Director and above roles may also be eligible to
participate in Carnival’s discretionary equity incentive plan. Plus, Carnival
provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability
coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays – All full-time and part-time with benefits employees receive days
off for 8 company-wide holidays, plus 2 additional floating holidays to be
taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level
start with 14 days/year; director and above level start with 19 days/year.
Part-time with benefits employees receive time off based on the number of
hours they work, with a minimum of 84 hours/year. All employees gain
additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each
year. Part-time with benefits employees receive time off based on the
number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises,
plus special rates for family and friends
Personal and professional learning and development resources including
tuition reimbursement
On-site Fitness center at our Miami campus
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About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and
memorable vacations at a great value. As the world’s most popular cruise line,
we offer a variety of unique experiences across our fleet, ensuring that every
voyage is filled with excitement and discovery. From world-class entertainment
and dining to exploring stunning destinations, we create lasting memories for
our guests while maintaining a dedication to the places we visit and the lives
we touch.
Join us and embark on a career that offers not only the chance to grow
professionally but also the opportunity to be part of a global community that
makes a difference.
In addition to other duties/functions, this position requires full commitment
and support for promoting ethical and compliant culture. More specifically, this
position requires integrity, honesty, and respectful treatment of others, as
well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment
opportunity/affirmative action employer. In this regard, it does not
discriminate against any qualified individual on the basis of sex, race, color,
national origin, religion, sexual orientation, age, marital status, mental,
physical or sensory disability, or any other classification protected by
applicable local, state, federal, and/or international law.
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