• *This role is a remote position based in the United States. Applicants must be authorized to work for ANY employer in the U.S. Visa Sponsorship is not available.**
About the Role: Leads and directs audit process while working in partnership with the insured and underwriting department. Key priorities include analyzing payroll provided by the customer and reviewing/verifying the accuracy of payroll.
Responsibilities:
• Key priorities include the review of the policyholder’s financial reconciliations, payroll records and claims information.
• Reconcile payroll records to quarterly and federal tax returns (941’s, 1099’s etc.).
• Determination of appropriate job classification codes.
• Responsible for the application of the Basic Workers Compensation Manual Rules.
• Work closely with the underwriting and marketing department providing updated information/audit result.
• Work closely with the underwriting and marketing department on questions and audit disputes.
• Responsible for the relationship management of the audits with the agent of record and insureds.
• Work in collaboration with the audit supervisor/manager.
• Responsible for processing workload according to the audit guidelines.
• Responsible for maintaining a current workload according to audit guidelines.
• Summarize audit information using industry and governmental rules and regulations.
• Communicates audit decisions regarding new and renewal policies to agents in a timely and professional manner.
• Initiates the assistance of the underwriter and or audit supervisor/manager when needed to complete the audit review of a policy.
• Maintains agency/insureds relationships.
• Maintain a high degree of trust through demonstrated personal integrity and ethical behavior.
• Responsible for maintaining current on industry technical knowledge and skills.
Experience, Knowledge & Skills:
• Property and Casualty insurance knowledge including workers compensation.
• Workers compensation audit experience.
• Need to have an understanding of National Council on Compensation Insurance (NCCI) Rulings, Manual Rules and Labor Code.
• Knowledge of the Labor Code and NCCI.
• Knowledge of excel programs, understanding of accounting and workers compensation coverage knowledge for all states.
• Familiar with the insurance operations for underwriting and marketing.
• Payroll analysis experience and determination of class code application.
• Ability to communicate in a professional manner through all means.
• Documentation of decision processes.
• Personal planning, organizing, and working to deadlines.
• Creative/Innovative skills to handle complex audits.
• Relationship Management for both agents and insureds.
• Decision making during the audit process.
• Communication with their internal and external customers.
• Detail oriented with strong organization and time management skills.
• Effective communication skills with the ability to present subjects clearly to both technical and non-technical audiences and to interact tactfully and effectively in difficult situations.
• Strong analytical skills and problem-solving skills.
• Ability to establish and maintain effective, professional working relationships with supervisor, peers and clients is critical.
• Ability to work independently as well as in a team environment.
• Skill in use of 10-key calculator. Basic skill using Microsoft Office programs (i.e., Word and Excel).
Professional Qualifications:
• At least up to 3 years of experience in the insurance industry or closely related discipline.
• Be able to analyze and compare policyholders’ financial reconciliations, payroll records and claim information.
• Determine and reconcile appropriate job classification codes.
• Apply the Basic Manual Rules, Classification to information obtained from audits.
• Have knowledge of the Labor Code and NCCI.
• Assist agents, insureds and underwriters on any issues that may come up.
Benefits:
• Service Insurance Companies Offers a competitive benefits package including:
• Healthcare: Medical, Dental & Vision
• Voluntary Benefits: Life & Disability Insurance
• Pet Insurance
• 401K Matching
• Generous paid time off & holidays
• Tuition Reimbursement & training
• Group discounts available
Salary Range: $55,000 – $70,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.