About UA Brands
- At UA Brands, we’re changing how healthcare and culinary professionals dress.
- For over 40 years, we’ve created stylish, high-performance uniforms that combine thoughtful design with real-world function.
- Through our Uniform Advantage brand, we provide quality uniforms, professional apparel, and customized solutions to healthcare organizations, hospitality businesses, and other corporate customers.
- Exceptional customer service and lasting relationships are at the heart of everything we do.
- Join a team that values creativity, impact, and community, and help us redefine uniforms that don’t conform.
About the Role
- Uniform Advantage is seeking an experienced, results-driven, and customer-focused Premier Account Manager to join our B2B Corporate Solutions team.
- In this role, you will manage and grow a portfolio of key corporate accounts, including hospitals, health systems, healthcare organizations, educational institutions, and other corporate partners.
- As a Premier Account Manager, you will serve as the primary relationship manager and strategic partner for your assigned customers.
- You will be responsible for delivering exceptional customer service while proactively driving revenue growth, strengthening customer relationships, increasing program participation, and identifying opportunities to expand our partnerships.
- Our Account Managers play a critical role in the success of our corporate uniform programs.
- This includes understanding customer needs, monitoring account performance, coordinating program execution, resolving challenges, and ensuring customers receive the highest level of service.
- The ideal candidate is a proactive relationship builder with a strong sales mindset, excellent organizational skills, and the ability to manage multiple priorities while taking full ownership of customer accounts.
- Experience in B2B account management, corporate sales, healthcare apparel, uniforms, medical supplies, or related industries is highly preferred.
What You'll Do
- Account Management & Customer Relationships
- Serve as the primary point of contact for assigned premier corporate accounts, providing exceptional customer service, timely communication, and proactive solutions.
- Build and maintain strong relationships with key decision-makers, including Human Resources, Nursing Leadership, Purchasing, Supply Chain, and other corporate stakeholders.
- Develop a thorough understanding of each customer's business needs, uniform program requirements, and operational challenges.
- Conduct regular customer follow-ups, account reviews, and business meetings to strengthen relationships and identify opportunities for improvement.
- Proactively identify and address customer concerns, taking ownership of issues through resolution to ensure customer satisfaction and retention.
- Sales Growth & Business Development
- Take ownership of assigned account sales performance, working toward established revenue growth, retention, and profitability goals.
- Identify opportunities to expand existing partnerships across additional departments, locations, facilities, and affiliated organizations.
- Proactively recommend new products, uniform collections, and program enhancements that support customer needs and increase sales.