Client: Domain is Hospitality/Restaurant Division
Location: USA ,CANADA Both fine
Duration: 12+ months
Experience: 4–7 years total, with 3+ years Oracle Micros Simphony
Openings: 1
Engagement: Contract
Must-have skills
Oracle MICROS Simphony POS – 3+ years.
POS configuration and EMC administration.
Workstation 6 / Workstation 8 troubleshooting.
Printer, cash drawer, and card reader connectivity.
Networking: DNS, VPN, firewall, port listing.
Payment terminal integration and EMV.
API/integration log troubleshooting.
Incident management and vendor coordination.
Preferred skills
Adyen payment gateway.
eThor, Clover, Vertex integrations.
ServiceNow / Jira Service Management.
Postman, REST APIs, JSON.
Simphony STS Gen2 API.
PCI compliance.
International restaurant/store deployments.
Ideal candidate profile
An L2/L3 POS Support Engineer with strong hands-on Oracle MICROS Simphony experience, supporting multi-location restaurant or hospitality environments.
The candidate must be capable of handling both L2 hardware/network troubleshooting and L3 root-cause analysis, API integrations, payment issues, and third-party vendor escalations.