Description
We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity
At the Department of Licensing (DOL) , we recognize the importance of work life harmony and work hard to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government. Our Driver and Vehicle Records team is looking for a curious, collaborative Policy Specialist who is committed to equitable service. If you enjoy solving problems, working with others, and bringing clarity to complex information, we encourage you to apply! As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
Duties
As the Policy Specialist for our Driver and Vehicle Records (DVR) team, you will establish and maintain clear, consistent, and equitable policy for the DVR program. You will bring curiosity and critical thinking to your work, asking questions, examining information, and identifying gaps or inconsistencies. Using independent judgment, you will develop policies that clarify expectations and connect state laws, rules, agency policies, and agency standards. Throughout this work, you will consider how policy decisions affect Washington residents and strive for outcomes that are fair, accessible, and responsive to their needs.
Some of what you will do:
- Ensure DVR policy clarifies expectations and supports consistent responses and practices across the program.
- Ensure DVR policy and related guidance remain aligned with applicable laws, rules, regulations, requirements, and established DOL standards.
- Ensure policy is appropriately scoped and clearly distinguish policy requirements from procedures and tasks.
- Provide technical policy advice and recommendations to management regarding policy issues, risks, and compliance considerations.
Qualifications
What you will bring to the role:
- Seven (7) years of experience in any of the following:
- Drafting policy or procedures
- Conducting research
- Analyzing laws, policies, rules, and regulations
- Developing methods to identify, collect, organize, and document information for assessment and analysis
- Experience must include:
- Three (3) years of experience communicating effectively verbally and in writing, composing letters, memos, reports, and business correspondence containing accurate and logically formatted information utilizing English grammar, punctuation, and plain talk principles.
- Three (3) years of experience identifying, collecting, and organizing data and information in ways to make it useful for assessment, analysis, and investigation.