About the position
This role is responsible for orchestrating the full access cycle, including pre-registration, insurance verification, and check-outs. The coordinator will also educate patients on their insurance benefits, co-pays, and deductibles, and act as a liaison between the clinical practice and the business office. Additionally, the role involves managing patient documentation and authorizations to ensure accuracy and compliance with insurance requirements.
Responsibilities
• Orchestrate the full access cycle—from seamless pre-registration and insurance verification to efficient check-outs—ensuring every administrative detail is handled with precision.
• Act as a trusted educator, helping patients understand their insurance benefits, co-pays, and deductibles so they can manage their financial obligations without surprises.
• Serve as the vital link between our clinical practice and the business office, ensuring communication flows smoothly and patient needs are met at every touchpoint.
• Meticulously manage patient documentation and authorizations, ensuring that every record is accurate, complete, and compliant with the latest insurance requirements.
Requirements
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Benefits
• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement