Hello;
Job Title: Pharmacy Subject Matter Expert (SME)
Job Location & Mode: United States, Remote, Willing to go to client site on a need basis
Long Term
Key Responsibilities
Domain Expertise & Advisory
Act as the primary expert on pharmacy-related processes, regulations, and standards
Provide insights on drug dispensing, inventory management, and prescription workflows
Support clinical validation and review of pharmacy-related systems and processes
Regulatory Compliance
Ensure adherence to local and international pharmacy laws (e.g., Drug & Cosmetics Act, NABH,
FDA, GMP, etc.)
Support audits, compliance checks, and documentation requirements
Monitor updates in regulations and ensure organizational alignment
Process Improvement
Analyze current pharmacy operations and recommend process improvements
Standardize SOPs for dispensing, procurement, storage, and distribution
Assist in implementing best practices for patient safety and medication management
Technology & Digital Transformation
Collaborate with IT teams to design and implement pharmacy management systems
Validate system workflows such as e-prescriptions, billing, inventory, and drug interaction
alerts
Participate in UAT (User Acceptance Testing) for pharmacy-related applications
Training & Knowledge Sharing
Develop training materials for pharmacy staff and healthcare teams
Conduct workshops on new regulations, systems, and best practices
Mentor junior pharmacists and operational teams
Quality Assurance
Ensure accuracy in dispensing and documentation processes
Monitor medication errors and implement corrective/preventive actions
Maintain high standards of quality and patient safety
Stakeholder Collaboration
Work with doctors, nurses, supply chain, and compliance teams
Liaise with vendors, regulatory bodies, and external auditors
Required Skills & Qualifications
Educational Qualification
Bachelor's / Master's degree in Pharmacy (B.Pharm / M.Pharm / Pharm.D)
Registered Pharmacist (as per applicable regulatory authority)
Experience
5+ years of experience in pharmacy operations, hospital pharmacy, or pharma domain
Experience in retail, hospital, or health-tech/pharmacy platforms preferred
Domain Knowledge
Strong understanding of:
o Drug classifications, dosage forms, and interactions
o Prescription validation and dispensing practices
o Inventory and supply chain management
Familiarity with hospital or retail pharmacy workflows
Technical Skills
Experience with Pharmacy Management Systems (HIS, ERP, ePharmacy platforms)
Understanding of digital health systems and e-prescriptions
Proficiency in MS Office tools
Regulatory Knowledge
Knowledge of pharmacy laws, GMP, GDP, and regulatory compliance
Experience handling audits and inspections
Preferred Qualifications
Experience in healthcare IT or pharmacy digital transformation projects
Exposure to accreditation standards (NABH, JCI)
Certification in clinical pharmacy or pharmacovigilance
Experience in e-commerce pharmacy platforms
Soft Skills
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Attention to detail and accuracy
Ability to train and mentor teams
Adaptability in fast-changing regulatory environments
Key Deliverables / Success Metrics
Compliance with regulatory standards and successful audits
Improved pharmacy process efficiency and reduced errors
Effective implementation of pharmacy systems
Enhanced patient safety and medication accuracy
Work Environment
Health-tech organizations
May involve hybrid or on-site operations depending on setup