Essential Duties and Responsibilities:
- Perform customer service and support the State Licensing department on day-to-day duties:
- Draft online and hard copy state pharmaceutical applications;
- License verification
- Review signed applications for accuracy and completion;
- Review outgoing and incoming physical mail (electronically if working remote);
- Address deficiencies highlighted by the Board on behalf of customer;
- Update internal database to reflect application progression;
- Maintain document repository of customer supporting documents, applications and deficiency correspondence;
- Administrative work (basic Microsoft Word skills required);
- Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or its customers.
Work Experience Qualification:
- Minimum of one (1) year of experience in regulatory affairs, licensing, or a related administrative field, preferably in the pharmaceutical, healthcare, or life sciences industries.
- Demonstrated experience with regulatory data entry, application processing, or compliance documentation.
- Familiarity with state or federal regulatory bodies, such as Boards of Pharmacy, DEA, or FDA, is a plus.
- Experience working in a high-volume, deadline-driven environment with a strong attention to detail.
- Prior experience using document management systems, customer relationship management (CRM) software, or licensing portals is preferred.
Other Qualifications:
- Proficient in English communication, both verbal and written, with the ability to craft professional emails and produce clear, well-structured documentation.
- Ability to interpret regulatory instructions and requirements and translate them into accurate application materials.
- Proficient in Microsoft Office Suite (especially Word, Excel, and Outlook); experience with PDF editing tools is a plus.
- Capable of handling sensitive or confidential information with discretion.
- Highly organized with the ability to prioritize and manage multiple tasks simultaneously.
- Self-motivated, adaptable, and comfortable working independently or collaboratively in a remote or hybrid environment.
- Demonstrated problem-solving ability and a proactive approach to addressing application deficiencies or process delays.
Compensation: 5,063,291.14 COP per month
Location: This position is remote and open to candidates located in Colombia.
Working Hours: Monday - Friday 8am - 4:30pm ET
About LighthouseAI
LighthouseAI, a Pharma Solutions company, provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies.
The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance.
LighthouseAI will create a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.
1+ year regulatory/licensing or administrative experience; experience with application processing, regulatory data entry, and high-volume deadlines; proficiency in Microsoft Office and English; strong attention to detail.
Key Responsibilities
- drafting applications
- reviewing applications
- maintaining repository
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
Job Details
- Category: Legal and Compliance
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Colombia
- Salary: COP 60,759,493 – 60,759,493 / year
- Languages: English
About LighthouseAI
Provides pharmaceutical state licensing software and services to simplify licensing and compliance for industry customers. — Industry: Information Technology