Job Description
Personal Lines Account Manager
Job Summary
Seeking a highly skilled and experienced Personal Lines Account Manager to join a growing team. This role is integral to the agency's success, as you will manage a high-volume book of business, provide exceptional service to clients, and contribute to the overall growth of the agency.
Compensation Package
Competitive Salary: Based on experience, with a commitment to paying above the median market rate to attract top talent.
Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Work Equipment: Provided for remote employees.
Responsibilities
- Manage a high-volume book of business, including quoting, renewing, and servicing personal lines accounts.
- Handle the full account management process, ensuring client satisfaction and retention.
- Work with real estate investors, property accounts, and other small commercial accounts.
- Utilize agency management software (Nowcerts - Momentum) and CRM (Agency Zoom) to streamline workflows.
- Collaborate with team members to maintain a positive and productive work environment.
- Participate in occasional in-office training sessions and company events.
Qualifications/Requirements
- Licenses: Active Property & Casualty (P&C) license required.
- Experience: 3-5 years of personal lines account management experience, with a strong understanding of E&S coastal markets.
- Technical Skills: Proficiency in agency management software and CRM systems.
- Soft Skills: Self-motivated and driven. Strong problem-solving abilities. Excellent communication and interpersonal skills. Adaptability to new technologies and processes. Team-oriented with a collaborative mindset.
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