The Permanent Northeast Floater provides experienced claims support across New
York, assuming temporary responsibility for diverse caseloads and clients as
business needs arise. This role manages complex and high-visibility workers’
compensation claims within delegated authority, determines benefits due, works
closely with case managers and attorneys, partners with subrogation and
negotiates settlements. The position ensures customer service requirements are
met while achieving optimal claim outcomes, supporting both client expectations
and the goals of the CorVel claims department.
This is a remote role.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Receives assigned claims, confirms policy coverage and acknowledges the
claim.
Determines validity and compensability by investigating and gathering
information, files necessary documentation with state agencies.
Establishes reserves and authorizes payments within authority limits.
Develops and manages action plans with case managers and outcomes managers to
reduce overall claim costs.
Coordinates early return-to-work efforts with appropriate parties.
Manages subrogation and litigation as applicable.
Oversees potential claim recoveries of all types.
Reports claims to the excess carrier when applicable.
Provides clear, timely communication of claim status to customers and
claimants.
Adheres to client and carrier guidelines; participates in claims reviews as
needed.
Develops and maintains strong professional relationships with customers and
internal partners.
Ensures compliance with all applicable state rules and regulations in New
York and New England jurisdictions.
Adapts quickly to new caseloads, client expectations, and system processes
while maintaining service standards.
Performs additional projects and duties as assigned.
POSITION HIGHLIGHTS
Permanent “floater” role dedicated to providing senior-level claims coverage
across New York.
Temporarily assumes responsibility for diverse caseloads and client programs
as business needs arise.
Offers flexibility and variety by working with multiple accounts and client
service expectations.
Ensures consistency in claim handling, compliance and customer service during
staff transitions, absences or workload shifts (while the position is
permanent the caseloads are temporary).
KNOWLEDGE & SKILLS:
Excellent written and verbal communication skills.
Ability to assist team members to develop knowledge and understanding of
claims practice.
Ability to identify, analyze and solve problems.
Computer proficiency and technical aptitude with the ability to utilize MS
Office including Excel spreadsheets.
Strong interpersonal, time management and organizational skills.
Ability to work both independently and within a team environment.
Knowledge of the entire claims administration, case management and cost
containment solution as applicable to Workers’ Compensation.
Willingness to become licensed in additional/all New England states.
EDUCATION & EXPERIENCE:
Bachelor's degree or a combination of education and related experience.
Minimum of 3 years’ industry experience and claim handling.
Self-Insured Certificate preferred.
An active license to handle WC claims in the State of New York, bonus
licenses: CT, RI, NH, VT and ME.
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary
depending on your location. Pay rates are established taking into account the
following factors: federal, state, and local minimum wage requirements, the
geographic location differential, job-related skills, experience,
qualifications, internal employee equity, and market conditions. Our ranges may
be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into
a different level, either up or down, based on assessment during interview
process taking into consideration experience, qualifications, and overall fit
for the role. The level may impact the salary range and these adjustments would
be clarified during the offer process.
Pay Range: $61,053 - $98,334
A list of our benefit offerings can be found on our CorVel website: CorVel
Careers | Opportunities in Risk Management
[https://www.corvel.com/company/careers/]
In general, our opportunities will be posted for up to 1 year from date of
posting, or until we have selected candidate(s) to fulfill the opening,
whichever comes first.
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of
industry-leading risk management solutions for the workers’ compensation, auto,
health and disability management industries. CorVel was founded in 1987 and
has been publicly traded on the NASDAQ stock exchange since 1991. Our continual
investment in human capital and technology enable us to deliver the most
innovative and integrated solutions to our clients. We are a stable and growing
company with a strong, supportive culture and plenty of career advancement
opportunities. Over 4,000 people working across the United States embrace our
core values of Accountability, Commitment, Excellence, Integrity and Teamwork
(ACE-IT!).
A comprehensive benefits package is available for full-time regular employees
and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability,
Health Savings Account, Flexible Spending Account Options, Life Insurance,
Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance,
Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with
ADA regulations as applicable.
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