For our client, we are seeking a People Ops Process Transformation Lead to join the team of a leader in the Finance & Insurance space.
This role will shape and improve the operating model behind People operations, with a focus on service delivery, workflow design, and governance. You will assess existing processes, identify opportunities to simplify and standardize work, and help create a more effective experience for employees and the broader business. The position partners closely with cross-functional stakeholders to translate process insights into measurable operational improvements.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $101,167 – $204,439 annually
Responsibilities
Build and maintain an inventory of People Team processes and performance measures
Lead assessments, workflow mapping, and root-cause analysis across People processes
Identify and prioritize improvement opportunities based on business impact and team-member experience
Design future-state processes with clear roles and success measures
Recommend simplification, standardization, and automation of work processes
Lead cross-functional operational programs from definition through implementation
Create and maintain clear process documentation and establish governance for ongoing updates
Qualifications
Bachelor’s degree in business, operations, HR, project management, or a related field
5–7+ years of experience in People operations, HR service delivery, or related fields
Experience documenting and redesigning workflows in complex organizations
Proven track record of leading cross-functional initiatives
Ability to define success measures and evaluate impact using data
Experience creating high-quality operating documentation and governance materials
Benefits
Flexibility to work from anywhere in the U.S.
Paid time off including vacation, sick leave, and holidays
Incentive bonus programs including holiday and performance-based bonuses
Comprehensive medical, dental, vision, and life insurance
401(k) retirement plan with company match
Education assistance and professional development opportunities
Health and wellbeing resources including mental health support
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.