Job Title: Payroll Manager
Department: Finance
Reports to: Vice President of Accounting
Job Type: Exempt
Location: REMOTE
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting,
and wellness services for commercial real estate, residential communities, and
hospitality properties. Formed through the strategic acquisition of top
hospitality and wellness-led providers, Arch brings together decades of
experience and forward-thinking innovation to deliver unmatched lifestyle and
hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness
centers, meeting and event spaces, pools, clubs, and residential amenities into
vibrant destinations that foster connection, wellness, and belonging. Our
mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly
trained service team, we help properties unlock the full potential of their
amenity spaces by improving satisfaction, increasing retention, and driving ROI
through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and
spaces, guests and experiences, and teams and technology. Everything we do is
designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality,
wellness, and lifestyle services, Arch is a place to do what you love and build
a career with purpose. Join the team shaping the future of the amenity
experience.
Job Summary:
The Payroll Manager embodies our culture and core values and owns the payroll
function for over 3,500 team members across multiple states and is accountable
for the accuracy, timeliness, and compliance of every pay cycle. This is a
hands-on, tactical role that requires deep working knowledge of federal, state,
and local wage and hour law and payroll tax law, and the judgment to apply it
correctly to real pay situations. The Payroll Manager runs payroll in ADP
Workforce Now (WFN) and timekeeping in ADP Workforce Manager (WFM), and is
expected to take ownership of the function: identifying gaps and risks, then
building, documenting, and enforcing clear payroll processes and controls
without waiting to be directed. The role partners closely with Corporate
Accounting, HR, and field operations leaders and will scale the payroll function
to support rapid company growth.
Compensation includes $100k-$115k base + bonus. Apply today for immediate
consideration & to join our corporate team!
Key Responsibilities:
Payroll Processing & Systems
Own end-to-end weekly and bi-weekly payrolls in ADP WFN, with pay frequency
set by state requirements, from WFM time import through pre-payroll audit,
approval, funding, and post-payroll reconciliation.
Manage ADP WFM timekeeping configuration, including pay rules, overtime, meal
and rest break rules, pay codes, and accrual policies, so that each
location's setup reflects applicable state and local law.
Supervise the Payroll Specialist: assign work, set quality standards, review
output, and develop skills.
Process off-cycle payrolls, manual checks, final pay, stop payments, and
re-issues within state-required timeframes.
Administer wage garnishments, child support orders, tax levies, and liens in
compliance with federal Consumer Credit Protection Act limits and
state-specific rules; process employment verifications.
Maintain PTO and sick leave balances and accruals in accordance with company
policy and state and local paid sick leave mandates.
Wage & Hour Compliance (Federal, State & Local)
Serve as the company's subject-matter expert on wage and hour compliance
under the Fair Labor Standards Act (FLSA), including minimum wage, overtime,
regular rate of pay calculations (bonuses, commissions, shift differentials),
and exempt vs. non-exempt classification.
Apply state-specific requirements across all operating states, including
daily overtime and double time, meal and rest break premiums, split shift and
reporting-time pay, pay frequency, final pay timing, wage statement
requirements, and state, county, and city minimum wage changes.
Apply tipped team member rules, including tip credit eligibility by state,
tip pooling, service charge treatment, and minimum wage make-up.
Monitor federal, state, and local legislative and regulatory changes,
including new federal reporting requirements for qualified tips and overtime
compensation, assess their impact, and update ADP configuration, processes,
and communications ahead of effective dates.
Maintain payroll records in line with federal and state retention
requirements and protect the confidentiality of team member pay and personal
data.
Team Member Payroll Tax Compliance
Ensure accurate federal, state, and local income tax withholding for all team
members, including Form W-4 and state withholding certificate administration,
supplemental wage tax methods, and taxation of bonuses, retro pay, and final
pay.
Manage multi-state tax treatment: work state vs. resident state withholding,
reciprocity agreements, team members working in multiple states or remotely,
and local taxes (e.g., city, county, and school district taxes).
Oversee FICA, FUTA (including credit reduction states), SUI, SDI, and state
paid family and medical leave contributions; register new state and local tax
accounts as the company enters new markets.
Apply correct tax treatment of tips, taxable fringe benefits, imputed income,
gross-ups, and pre-tax deductions (Section 125, 401(k), HSA), including
annual limits and catch-up rules.
Own quarterly and year-end tax compliance with ADP: Form 941/940 and state
return reconciliation, W-2 accuracy, W-2c corrections, and timely resolution
of federal, state, and local agency notices.
Serve as the go-to resource for team member and manager questions on paycheck
taxes and withholding, providing clear and accurate explanations.
Process Design & Internal Controls
Proactively assess the payroll function and build clear, documented
processes, including SOPs, checklists, payroll calendars, cutoff deadlines,
and approval workflows, rather than waiting for direction.
Design and maintain internal controls: pre- and post-payroll audits, variance
reviews, segregation of duties, and approval requirements for pay rate, tax,
and direct deposit changes.
Perform root-cause analysis on payroll errors and implement fixes that
prevent recurrence; track and report error rates and payroll KPIs.
Partner with HR to create standardized intake processes for new hires,
changes, and terminations so data reaches payroll accurately and on time.
Build repeatable playbooks for onboarding new locations and acquisitions into
ADP WFN and WFM, including tax registrations and pay rule setup.
Lead internal and external payroll audits (financial, benefit plan, workers'
compensation, and DOL or state agency inquiries) and drive corrective
actions.
Partnership & Training
Partner with Corporate Accounting on payroll journal entries, accruals, GL
reconciliations, client payroll invoicing, and benefit contribution
reconciliation.
Collaborate with HR on team member data, benefit deductions, and
classification decisions.
Build and deliver training and job aids for field managers on ADP WFM
timecard management, punch corrections, approval deadlines, and compliance
expectations such as meal break attestations and overtime approval.
Perform other related duties as assigned.
Qualifications:
Education & Experience
Minimum 5 years of payroll experience managing multi-location and multi-state
payrolls, including supervisory experience.
Proficient with ADP Workforce Now; experience configuring and administering
ADP Workforce Manager (WFM) strongly preferred.
Experience with high-regulation states (e.g., California, New York,
Washington, Illinois) and with tipped and hourly workforces strongly
preferred.
Certified Payroll Professional (CPP) preferred; Fundamental Payroll
Certification (FPC) considered.
Key Skills & Competencies
In-depth, demonstrated knowledge of the FLSA, multi-state wage and hour law,
and federal, state, and local payroll tax law, with the ability to explain
the rule, the reason behind it, and the correct pay and tax treatment.
Proven track record of building payroll processes, SOPs, and internal
controls from the ground up, not just following them.
Advanced Excel skills (pivot tables, lookups, reconciliations).
Excellent written and oral communication skills, with an energetic,
enthusiastic, and motivational leadership style.
Highly organized and detail-oriented, able to manage multiple deadlines in a
fast-paced, dynamic, and evolving environment.
Professional demeanor and the ability to handle highly sensitive and
confidential team member pay and personal data with discretion.
Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare,
activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express
oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe,
inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs
or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs
or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or
outdoors, heat, cool.
X
DISCLAIMER
The team member must be able to perform the essential functions of the position
satisfactorily and, if requested, reasonable accommodation will be made to
enable team members with disabilities to perform the essential functions of
their job, absent undue hardship. Job descriptions typically change over time as
requirements and team member skill levels change. Supervisors may revise and/or
add duties to reflect these changes. The Employer retains the right to change or
assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer
committed to diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, age, national origin, disability, protected veteran status,
gender identity or any other factor protected by applicable federal, state or
local laws. Arch Amenities Group, LLC is also committed to working with and
providing reasonable accommodation to individuals with disabilities. Please let
your recruiter know if you need accommodation at any point during the interview
process.