General Description:
The Payroll Manager is responsible for the highest quality service throughout our payroll teams while promoting the core values of caring, expertise and service.
Essential Job Functions:
- Act as available resource expert for Manager’s and other office talent regarding payroll, value calculator, travel status questions, etc.
- Prepare and submit ACH transfers and wires
- Working knowledge of Dayforce and Bullhorn preferred
- Must have tax experience and knowledge
- Review payroll payments, log check numbers
- Manage completion of Combined Accountability Scorecard, weekly
- Responsible for new garnishment orders, gift card entries and “Our Rewards” tax benefits for field talent
- Printing and review of payroll checks and direct deposits
- Maintaining weekly tax report by state
- Responsible for Helping Hands bonus payouts
- Processing adjustments
- Provide pre-post revenue information to senior leadership
- Communicates root cause of fluctuations in revenue and assist FP&A with weekly analysis
- Conduct weekly one to ones, continuous evaluations of team members, including annual evaluations and coaching plans
- Manage team workflow/volume and participation in hiring team members
- Assist revenue managers with health care professional's discussions around pay issues
- Escalate potential fraud issues to Division Manager(s) and Quality Assurance
- Provide backup and coordinate with payroll compliance and A/R Managers
- Evaluate processes for improvement and implement more efficient practices as needed with collaboration of other managers.
- Help to create an environment of high morale, motivation and teamwork
- Other duties as assigned
Minimum Skills, Knowledge & Talents:
- Associate’s Degree or 5 years’ experience required
- Bachelor’s Degree preferred
- Knowledge of proper grammar, spelling and rules of composition
- Ability to work independently and with other team members
- Ability to manage work flow and volume
- Ability to mentor, coach, motivate and build assigned team/employees
- Ability to travel as required
- Ability to organize and complete work in a timely manner
- Ability to multi-task
- Ability to communicate effectively with all levels of the organization
- Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet
- Must be able to become an expert in pay bill systems and payroll law
- Must be detail-oriented and highly organized
- Must have change leadership experience and strong leadership skills
- Must be able to work for prolonged periods of sitting, typing and use of the phone and computer
- Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required
Benefits: We offer a comprehensive benefits package to eligible employees, which may include:
- Medical Insurance - Choice of PPO and Consumer-Driven Health Plans (CDHP) with HSA eligibility
- Dental Insurance
- Vision Insurance
- 401(k) with match
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA) - Healthcare and Dependent Care
- Permissive Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Additional company provided and voluntary benefits
Equal Opportunity Statement:
We are greater when we are equal. We believe inclusivity is the celebration of multiple experiences, approaches, and points of view. We bring together the best people, provide world class opportunities, and cultivate an environment where we all succeed. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. It fuels our innovation and connects us closer to our clients and the communities we serve.
SHC is an Equal Opportunity Employer, including disabled/veterans. SHC is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with SHC, please send an e-mail to or call (888) 265-2068 to let us know the nature of your accommodation request and your contact information.
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