At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary
Responsible for the administration of patient accounts which includes billing, collections, customer service, and cash applications. Documents patient account activity, posts payments, implements billing guideline changes and identifies trends at a payer specific level. Follows all established policies, procedures, industry regulations and operational standards.
Researches, resolves and responds to patient inquiries involving accounts, payments and balances. Follows up on Explanation of Benefits, inventories supplies, reports and tracks equipment maintenance. Performs other duties as assigned.
Minimum Qualifications
Other information
Required
Education: High School Graduate or GED Equivalent (HS/GED)
Required
Experience: 1 year of customer service
Other Requirements
Interpersonal Skills
Ability to communicate clearly
Computer skills
Organization Skills
Professional etiquette, respect and courtesy with others.
Education
Essential
Education Information in Comments
Essential
Education equivalent experience
Please reference “Other Information" section on the job description for required Education details.
Experience
Essential
Reference Other Information in Summary
Facility
BayCare Health System, Financial Assistance-BCHS
Location: BayCare System Office East
Status: Full Time, Exempt: No
Shift Hours: 8:00 am-4:30 pm
Shift: Shift 1
Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies
Weekend Work: None
On Call: No
How often will this team member be working remotely? Always
Equal Opportunity Employer Veterans/Disabled