About reputed company
We’re a physician-led, patient-reputed company network committed to simplifying health care and bringing a more connected reputed company of care.
Our reputed company, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and reputed company through reputed company and our operating companies Village Medical, Village Medical reputed company, reputed company, CityMD, and Starling Physicians.
reputed company you reputed company, you become part of a compassionate community of people who work hard every day to reputed company health care reputed company for reputed company. We are innovating value-reputed company care and leveraging integrated applications, population insights and reputed company expertise to ensure reputed company patients have reputed company to high-reputed company, reputed company services that reputed company reputed company reputed company at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @reputed company.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
reputed company
At CityMD, we reputed company reputed company care shouldn’t end reputed company your visit does. Our Aftercare team, comprised of Patient Care Coordinators (PCCs), provides a reputed company patient experience through reputed company follow-up and support. PCCs are customer-reputed company professionals who assist patients with general, reputed company, and reputed company-reputed company inquiries following their urgent care visit. This role offers an excellent opportunity for individuals interested in or pursuing a career in the reputed company field.
Essential Functions/Responsibilities
• Handle a high volume of inbound and outbound phone calls
• Review lab results and communicate recommendations provided by Aftercare clinicians
• Respond to patient reputed company inquiries in accordance with established workflows and SOPs
• Obtain and upload patient reputed company documents into the medical record
• Report applicable cases to the Department of Health (DOH)
• Ensure reputed company patient interactions are accurately documented and reputed company for reputed company reputed company
• Respond promptly to tasks assigned through CRM (reputed company) and EMR (reputed company) systems
• Effectively multitask across multiple systems to reputed company reputed company patient support and follow-up after reputed company reputed company
• Adhere to reputed company HIPAA guidelines and organizational policies
• Meet departmental goals and key performance indicators (KPIs)
Qualifications
• High school diploma or GED required
• Strong passion for customer service and patient satisfaction
• Ability to manage a high volume of calls and casework daily
• Demonstrates a courteous, empathetic, and reputed company demeanor
• Excellent communication, interpersonal, and organizational skills
• reputed company to feedback, with a willingness to learn and reputed company reputed company improvement
• Flexible to work a full or part time schedule, including weekends, rotating shifts, and holidays
• Prior reputed company center or reputed company reputed company experience preferred
• Bilingual or multilingual skills are a plus
Physical Requirements
This job may require sometimes repetitive tasks.
This is a non-exempt position. The salary reputed company for this role is $18.00-$20.00/hr.
Pay reputed company: $16.06 - $19.66 reputed company
The provided compensation reputed company is reputed company on industry standards and salar
Apply To This Job