Parts Manager
L0423 Suburban Exotics
Suburban Exotic Motorcars of Michigan
Hiring: Parts Manager
Pay: $90,000-$110,000 based on experience
Why Join Our Team?
Suburban Exotics is looking for an experienced Parts Manager who takes pride in building a strong team and delivering exceptional service.
Join a dealership that values its people, supports your success, and gives you the opportunity to grow your career while making an impact every day.
What You'll Do
Ability to work in a Multi-branded dealership with varying order systems/requirements/policies/procedures
Parts Staff Training and Development
Ensure employees are properly trained to meet department, store and customer needs.
Develop staff by setting and communicating performance/production expectations, monitoring performance, identifying development needs, coaching and mentoring.
Customer Engagement
Warranty Parts Management
Ensure full compliance with all procedures, policies and rules
Returns Processing
Ensure core, warranty, manufacturer and aftermarket parts returns are processed accurately, timely, and in full compliance with all policies and procedures.
Inventory Management
Assure stocking levels are sufficient to meet customer demands.
Inventory investment to produce 6-8 turns per year to ensure maximum return on investment and customer satisfaction.
Utilize inventory reports to manage inventory levels daily.
Ensure orders are processed, check for backordered items and customers are notified of order status.
Responsible for placing daily orders, stock orders, receipting, posting inventory and special orders.
Read, understand and take action on MIS reports to generate maximum revenue and control expenses.
Hold daily and monthly staff meetings as required covering key information.
Serve as liaison between the store and Lithia Home Offices Fixed Operations. Receive, communicate and hold staff accountable to policy and procedure requirements and updates.
Complete parts department reporting and month-end procedures on time.
What You'll Bring
VW/Audi/Porsche/BMW experience preferred
Strong attention to detail
Sense of urgency
Excellent communication
Strong leadership skills
Total Rewards
We offer a comprehensive benefits package designed to support you and your family, including:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com
About Us
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Reasonable accommodations may be made to enable individuals to perform the essential functions.