Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
Job description:
Amenity Housekeeping provides residential cleaning for luxury apartments. We are a hypergrowth company looking to hire a part-time Partner Care Agent to support our company's rapid growth. This is an amazing opportunity for someone looking to work from home in a fast paced start up environment where you will play an integral part of our success.
Main Responsibilities
- Partner with CEO and current team members to provide operational and customer service support to our expanding client base
- Communicate regularly via phone and email to build relationships with existing clients and support teams
- Successfully reach pre-established targets for scheduling partner events
- Update CRM with individual partner information
- Willingness to be responsive during "off peak" hours, which may include being on call from 5pm-7pm.
- Other duties and tasks as assigned and as the position evolves
- Train and manage Brand Ambassadors as they Host events at Partnered buildings
Key Requirements
- The ability to multi task, meet deadlines and goals
- The ability to work independently and come up with solutions proactively
- Excellent communication skills, both verbal and written.
- Excellent problem solving skills
- Experience with CRM's
- Works well in a fast paced, ever changing environment.
- Likes the idea of rolling up your sleeves and contributing whenever possible.
- A nurturing personality, we want our partners to feel special!
Salary: $15 per hour, average pay with bonuses and overrides $25-$30 per hour
Benefits:
- Paid training
- Work from home
Supplemental pay types:
- Bonus pay, 1% of volume
Experience:
- Customer service: 5 years (Required)
Work Location: Remote
Job Type: Part-time
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- On call
Supplemental Pay:
- Bonus opportunities
Experience:
- Account management: 5 years (Preferred)
Work Location: Remote
Compensation: $25.00 - $30.00 per hour
This is a remote position.
Requires 5 years of customer service experience, with account management preferred. Must communicate well, multitask, meet goals, solve problems, use CRM systems, and work independently.
Key Responsibilities
- supporting clients
- updating CRM
- managing ambassadors
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Part Time
- Workplace: Remote — United States
- Salary: USD 52,000 – 62,400 / year
- Languages: English
About AMENITY HOUSEKEEPING INC
A residential cleaning company serving luxury apartment communities. — Industry: Hospitality and Tourism