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Join hirequest – Where Precision Meets Purpose
hirequest is a leading provider of innovative health‑care solutions, dedicated to streamlining the flow of information between providers, insurers, and patients. Our mission is to empower health‑care professionals with tools that reduce administrative friction, improve claim turnaround times, and ultimately enhance patient outcomes. As we continue to expand our remote workforce, we are looking for meticulous, self‑motivated individuals who thrive in a fast‑paced, data‑driven environment. If you have a passion for accuracy, enjoy working collaboratively, and value the flexibility of a remote, part‑time schedule, this role could be your next career milestone.
Why This Role Is a Perfect Fit for You
At hirequest, the Data Entry Claims Intake Processor is a cornerstone position that directly influences the efficiency of our claims processing pipeline. You will be the first line of defense against errors, ensuring that every piece of information captured from insurance claims and authorization requests is entered with the highest level of precision. This role offers a balanced blend of routine data entry tasks and dynamic problem‑solving opportunities, making each day both rewarding and varied.
Key Responsibilities – What You’ll Do Every Day
- Accurate Data Capture: Enter data from insurance claims and provider‑submitted authorization requests into our secure imaging and claims management system, maintaining a minimum speed of 8,200 keystrokes per hour (KSPH) while achieving a 98 % accuracy rate.
- Efficient Navigation: Utilize hirequest’s proprietary imaging software to locate, retrieve, and process claim documents swiftly, adhering to established turnaround‑time benchmarks.
- Claim Type Differentiation: Identify and categorize various claim types (e.g., medical, dental, pharmacy) and follow the specific data entry guidelines associated with each category.
- Special Document Handling: Recognize documents that require special handling—such as supplemental forms, handwritten notes, or scanned images—and apply the correct processing protocol.
- Team Collaboration: Work closely with fellow processors, supervisors, and quality assurance specialists to ensure collective adherence to performance standards and deadlines.
- Quality Review: Perform peer reviews of processed claims and authorizations, providing constructive feedback and ensuring compliance with hirequest’s data integrity standards.
- Issue Escalation: Promptly alert management to any discrepancies, data anomalies, or system issues that could impact claim accuracy or processing speed.
- Process Improvement: Contribute ideas for workflow enhancements, automation opportunities, and best‑practice refinements that drive operational efficiency.
- Additional Workflow Support: Adapt to shifting priorities by supporting ancillary tasks, such as data validation, document indexing, or temporary project assignments, as directed by management.
Essential Qualifications – What You Need to Succeed
- Education: High school diploma or equivalent (GED). Additional certifications in medical terminology, health‑care administration, or related fields are a plus.
- Experience: Minimum of six months (or more) in a data‑entry or typing‑focused role, preferably within a health‑care, insurance, or financial services environment.
- Typing Proficiency: Demonstrated ability to achieve at least 8,200 KSPH with a 98 % accuracy rate, verified through an online alphanumeric assessment during the hiring process.
- Attention to Detail: Proven track record of meticulous data handling, with an emphasis on error detection and correction.
- Technical Aptitude: Comfortable navigating complex imaging software, electronic health‑record (EHR) platforms, and claim management systems.
- Communication Skills: Strong written and verbal communication abilities, enabling clear documentation of issues and effective collaboration with remote teammates.
Preferred Qualifications – What Sets You Apart
- Experience with medical coding systems such as ICD‑10, CPT, or HCPCS.
- Familiarity with HIPAA regulations and data privacy best practices.
- Previous remote work experience, demonstrating self‑discipline and time‑management skills.
- Proficiency in Microsoft Office Suite, especially Excel for data validation tasks.
- Certification in Certified Medical Reimbursement Specialist (CMRS) or similar credentials.
Core Skills & Competencies
- Speed & Accuracy: Ability to maintain high typing speeds without sacrificing precision.
- Analytical Thinking: Quickly discern between claim types and identify documents requiring special handling.
- Problem Solving: Resolve data inconsistencies and suggest workflow improvements.
- Team Orientation: Collaborative mindset that supports collective goals and shared success.
- Adaptability: Flexibility to adjust to evolving priorities, new software updates, and shifting client requirements.
- Integrity: Commitment to confidentiality and ethical handling of sensitive health information.
Career Growth & Learning Opportunities at hirequest
hirequest invests heavily in the professional development of its remote workforce. As a Data Entry Claims Intake Processor, you will have access to:
- Structured onboarding programs that cover hirequest’s systems, compliance standards, and industry best practices.
- Ongoing training modules focused on advanced claim processing, medical coding, and data analytics.
- Mentorship from senior claims analysts and quality assurance leaders, providing pathways to roles such as Claims Analyst, Quality Assurance Specialist, or Operations Supervisor.
- Opportunities to earn certifications funded by hirequest, including Certified Professional Coder (CPC) and Certified Health‑Care Revenue Cycle Specialist (CHRC).
- Regular performance reviews that identify skill gaps and outline clear promotion trajectories.
Work Environment & Culture
Our remote workforce is built on trust, autonomy, and a shared commitment to excellence. At hirequest, you will experience:
- Flexibility: Choose work hours within the 8 am – 4:30 pm CST window that best fit your personal schedule, while still meeting daily productivity targets.
- Supportive Leadership: Managers who provide clear expectations, timely feedback, and open channels for ideas and concerns.
- Inclusive Community: Virtual team‑building events, peer‑recognition programs, and collaborative platforms that foster connection across geographic locations.
- Technology‑First Approach: State‑of‑the‑art imaging and claims software, secure VPN access, and ergonomic home‑office stipends to ensure a comfortable and productive workspace.
- Well‑Being Focus: Access to mental‑health resources, wellness webinars, and a balanced workload that respects personal time.
Compensation, Perks, & Benefits
hirequest offers a competitive hourly wage commensurate with experience, along with a comprehensive benefits package that includes:
- Health, dental, and vision insurance options.
- Retirement savings plan with employer matching contributions.
- Paid time off (PTO) and paid holidays.
- Professional development budget for courses, certifications, and conferences.
- Home‑office equipment allowance to set up an ergonomic workspace.
- Employee assistance program (EAP) for personal and professional support.
Application Process
To ensure we select candidates who meet our high‑performance standards, the hiring process includes a brief online alphanumeric data‑entry assessment. Successful candidates will demonstrate the required 8,200 KSPH speed and 98 % accuracy before moving forward to interviews.
Ready to bring your precision and dedication to hirequest? Click the link below to start your application journey.
Take the Next Step
If you are excited about contributing to a forward‑thinking health‑care organization, thrive in a remote setting, and possess the speed and accuracy we demand, we want to hear from you. Join hirequest today and become an integral part of a team that values your talent, supports your growth, and celebrates your successes.
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