Full-time Description
Are you passionate about supporting families and guiding teams toward success? Do you thrive in a role where you can mentor others, ensure program excellence, and build meaningful partnerships? Join our team as a Parent Partner Program Coordinator and help strengthen families through the power of lived experience and community support.
Why Join Us?
Lead with Purpose – Oversee a program that uplifts families and empowers Parent Partners to create lasting change.
Mentor & Support – Play a vital role in recruiting, guiding, and developing Parent Partners across Iowa.
Grow Professionally – Enhance your leadership and coordination skills while contributing to a statewide family support initiative.
Collaborate & Influence – Build strong partnerships with human service professionals and advocate for families at local and state levels.
What You’ll Do
As a Parent Partner Program Coordinator, you’ll manage the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS. You'll ensure that the program aligns with the Iowa Parent Partner Approach and supports families effectively while leading a dedicated team of Parent Partners.
Your Key Responsibilities
Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
Recruit, retain, and support a team of Parent Partners across your service area
Assign referrals and provide monthly one-on-one support and coaching to Parent Partners
Ensure compliance with all referral, documentation, and reporting processes
Schedule and facilitate monthly clinical support meetings for the Parent Partner team
Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars
Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement
Utilize statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency
Collaborate with HHS and attend required meetings, trainings, and local/statewide events
Work with Quality Assurance staff to ensure timely and complete data entry and program tracking
What You Bring to the Team
Leadership skills with a heart for mentoring and supporting others
Personal or professional experience in child welfare or human services
Confidence in managing program logistics and staff performance
Clear communication, organization, and decision-making abilities
Comfort navigating partnerships with state agencies and service providers
Commitment to family-centered, strengths-based support
Our Benefits
Vacation and Sick Time
8 paid holidays
Medical, Dental, Vision, 401k with Company match
Company provided life insurance, with optional voluntary life insurance
STD and LTD
EAP
Employee Referral Program
Requirements
What You Need to Succeed
High school diploma and at least five years of full-time child welfare or human services experience required
Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years’ experience is preferred
Experience providing leadership or a willingness to be trained in staff oversight
Obtain the Iowa Parent Partner Coordinator Certification (required within six months of hire)
Strong writing skills; experience with court reports and testimony preferred
Valid driver’s license, reliable transportation, and acceptable driving record
Basic math, computer, and data entry proficiency
Physically able to lift/move up to 50 lbs occasionally and perform in-home/community visits as needed