Macmillan is seeking a detail-oriented and technically skilled P2P Systems
Administrator to support the optimization and maintenance of our Procure-to-Pay
(P2P) technology ecosystem. In this role, you'll serve as a key technical
resource for our Accounts Payable and Procurement teams, managing day-to-day
system operations while enabling strategic business initiatives.
This is an excellent opportunity for someone with systems administration
experience who wants to make an immediate impact in an operations environment.
You'll work at the intersection of technology and business, translating
functional requirements into technical solutions while supporting three
integrated platforms that are critical to our vendor management and payment
processing.
What You'll Do:
System Administration & Maintenance
Serve as the primary administrator for our P2P technology stack, including
Xflow, Concur, and Tipalti platforms
Manage user provisioning, role assignments, and approval authority
hierarchies across all platforms, ensuring appropriate access controls and
compliance with segregation of duties (SOD) requirements
Monitor system health, batch processes, and data synchronization between
integrated platforms and our SAP core system
Troubleshoot system errors, workflow bottlenecks, and integration failures;
serve as the first point of contact for escalations and coordinate with
software vendors for technical support
Ensure compliance with company controls and policies by maintaining proper
segregation of duties, access controls, and comprehensive audit logs across
all P2P systems; support internal and external compliance audits
System Integration & Implementation Support
Support technical setup, configuration, and testing for new P2P software
applications, module expansions, and platform upgrades
Assist with User Acceptance Testing (UAT) planning and execution, including
test case development and regression testing
Partner with Central IT and Enterprise Architecture teams to ensure all
implementations meet company security standards and data governance protocols
Create and maintain technical documentation, including system architecture
diagrams, standard operating procedures (SOPs), and troubleshooting guides
Process Optimization & Continuous Improvement
Partner with Accounts Payable, Travel & Expense, and Procurement leadership
to understand business requirements and recommend technical solutions
Support the standardization of master data across platforms, including vendor
master maintenance, GL coding structures, and cost center alignment
Identify process inefficiencies and recommend system configuration
enhancements to improve workflow automation and reduce manual intervention
Participate in continuous improvement initiatives that enhance system
reliability, user experience, and operational efficiency
What You'll Bring:
Associate's degree or higher preferred
3-5 years of experience in finance systems administration, ERP support, or
related technical operations role
Hands-on experience administering enterprise software platforms (ERP,
procurement, expense management, or payment systems)
Strong problem-solving skills with ability to troubleshoot technical issues
independently and escalate appropriately
Excellent written and verbal communication skills; ability to explain
technical concepts to non-technical stakeholders
Demonstrated attention to detail and commitment to data accuracy and
compliance
Proficiency with Windows and/or Linux operating systems
Ability to work with structured data, SQL databases, and system logs
Preferred Qualifications
Experience with SAP or similar enterprise resource planning (ERP) systems
Experience administering workflow automation or business process management
(BPM) software
Familiarity with Procure-to-Pay (P2P) systems such as Ariba, Xflow, Concur,
or Tipalti
Experience with API integrations or data synchronization between multiple
systems
Knowledge of SOD compliance, audit logging, and RBAC (role-based access
control) concepts
Experience supporting User Acceptance Testing (UAT) or system implementations
Certification in relevant systems administration or IT fundamentals
Understanding of accounts payable, procurement, or finance operations
What We're Looking For
A self-starter who takes ownership of technical issues and sees them through
to resolution
Someone comfortable learning new systems quickly and adapting to a fast-paced
operations environment
A collaborative team player who communicates effectively with both technical
and business stakeholders
An individual who values accuracy, follows documented procedures, and
maintains strong audit trails
Someone with a growth mindset who is eager to deepen technical and domain
expertise
Salary range: $60,000 - $70,000
FSLA status: Non-exempt
This position is classified as remote but is tied to our New York, NY office
located at 120 Broadway. Employment is subject to New York State tax withholding
under applicable regulations.
Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck
Publishing Group, a large family-owned group of media companies headquartered in
Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include
prominent imprints around the world that publish a broad range of award-winning
books for children and adults in all categories and formats.
U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron
Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing
Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK,
Australia, India, and South Africa, companies in the Holtzbrinck Publishing
Group publish under the Pan Macmillan name. The German publishing company,
Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer,
Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.
Macmillan is proud to be an equal opportunity employer consistently striving to
foster a culture where everyone belongs. We welcome applicants of all
backgrounds and identities. Qualified applicants are evaluated without regard to
race, color, religion, age, ethnicity, national origin, sex, sexual orientation,
gender identity or expression, disability status, physical ability,
neurodiversity, genetic information, protected veteran status, family and
economic status and background or any other characteristic protected by federal,
state, or local law. We prohibit discrimination of any kind and will provide
reasonable accommodations to qualified individuals with disabilities in
accordance with applicable law.