Outside Software Account Representative
This is a very exciting time for Thryv as we are making waves in becoming an
international leading SaaS and platforms business provider for Small to
Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for
more than 125 years, always with one goal in mind – helping small businesses
compete and win. We provide the technology, software and local business
automation tools that small businesses need to better manage their time,
communicate with clients, and get paid so they can take control of their
business and be more successful. Thryv is a seven-time winner of Selling Power
Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s
100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for
List for Seventh Consecutive Year
[https://investor.thryv.com/news/news-details/2024/Thryv-Makes-Selling-Powers-Annual-60-Best-Companies-to-Sell-for-List-for-Seventh-Consecutive-Year/default.aspx]
Global Most Loved Workplaces 2025 - Newsweek
[https://rankings.newsweek.com/global-most-loved-workplaces-2025]
The on-target earnings for this position in pay area 1 (the US National Average)
is $96,800 per year. The final offer may vary based on factors including, but
not limited to, location, local market variances, candidate experience and
expertise, and assigned book of business.
About the role:
This role is responsible for increasing Thryv’s penetration to the existing
client base, increasing client engagement with existing software clients, and
growing the SaaS client base through new sales. This role calls on existing
clients to nurture and grow relationships while identifying and pursuing new
client opportunities to meet a predetermined sales quota. The Outside
Software Account Representative conducts greater than 50% of their work
outside of their home office.
Contacts assigned clients and presents opportunities for additional sales
and/or extended usage based on client needs.
Identifies and secures new SaaS clients by leveraging self-generated
prospecting (i.e. networks, referrals, etc.) and company-initiated
prospecting programs.
Executes all defined operational processes and requirements with excellence
(i.e., designed cadences for client and prospect engagement, ongoing product
and demo certifications, order entry requirements, centralized intake forms,
etc.).
Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows
clients to put their customers at the center of their business. Our software
offers Customer Relationship Management (CRM), Search Engine Optimization,
Marketing, online invoices & receipts, text messaging, email marketing, print
and social media management. This automation provides the edge local businesses
need to better succeed in their market.
We do it all in a convenient client experience management app that allows small
business owners to get the job, manage the job and get credit all from the palm
of their hand.
In This Role, You’ll Get To:
Help grow local business market share
Defend small business America and the American Dream
Work with existing clients and hunt for new business
Become SaaS (software as a service) experts
Receive world-class training
Have the support of a four-time winner of The Top 60 Companies to Sell For
company with a 125+ year legacy
Educate and guide prospects through the buyer’s journey to help them learn
how Thryv can grow their business
Partner with marketing and technology departments to execute sales strategy
as the company introduces enhancements to existing solutions and/or releases
new products
Bring your thinking, strategies and ideas to advance our company’s values,
unique culture and vision for the future
We Are Looking for People Who:
We are seeking driven and hungry individuals to strategize and offer our
unique software solutions to local business owners
Who are engagement gurus while properly managing expectations
Have the desire and commitment to do what it takes to be successful in sales
Have a positive outlook and a strong ability to take responsibility for their
successes and failures
Goal oriented…you’re known for destroying your sales goals
Persuasive…you can explain software solutions in simple terms
Exceed sales quotas and expectations
Build and nurture a pipeline of prospects and close deals
Develop great solutions to help customers WIN!
Comfortable working in a remote capacity: Hi-Speed internet, acceptable
office setting and proper business attire is a must.
Basic Qualifications
3+ years of direct sales experience required (preferably in a SaaS role or
company)
2+ years’ experience in outbound sales (full sales cycle) role required
Industry knowledge with the ability to gain a thorough understanding of the
Thryv product suite
Exceptional interpersonal and communication skills, both written and verbal,
with strong emotional intelligence, adaptability, and the ability to build
relationships.
Time and organization skills with the ability to effectively manage multiple
priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively
conducting sales presentations while following company established processes
and procedures
Strong technical skills with proficiency in MS office and the ability to
learn new programs and systems
The Outside Software Account Representative conducts greater than 50% of
their work outside of their home office.
50% driving requirement and valid driver’s license.
Must live local to the city of the job posting (within a 1-hour commute)
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses.
We’ve been around for over 100 years, always with one goal in mind — helping
small businesses compete, win and succeed. We provide the technology, software
and local business automation tools small business owners need to better manage
their time, communicate with clients, and get paid, so they can take control of
their business and be more successful. We support businesses across the U.S.,
and we have team members all around the country (even internationally). In fact,
we’re a work-from-anywhere company, because that’s how we get the work done.
Culture is vital at Thryv because it shapes our identity and, therefore, our
measurements for growth. We have an identified set of values that hold all of us
accountable, paving the way for our company success and our legacy. All of this
helps us deliver results for our clients and creates success for our employees.
Here at Thryv, making a positive impact within our team and in our local
community is the reason we get out of bed every morning.
Find out more at corporate.thryv.com/careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and
respectfully, have equal access to opportunities and resources, and can
contribute fully to the organization’s success. We want our employees to feel a
part of something big and we encourage the sharing of ideas and collaboration
across the organization. We strive to ensure our work environment reflects
diversity, fairness and meritocracy. We believe all employees should have the
opportunity to perform effectively in their position. We value every employee
and the authenticity they bring to their role and to the organization. As a
result, our employee policies and internal practices focus on ability and merit
as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by
employees in this job. It is not designed to contain a comprehensive inventory
of all duties, responsibilities, and qualifications required of employees
assigned to this job. The duties and responsibilities in this job description
may be subject to change at any time due to reasonable accommodation or other
reasons. The final job level offered may vary based on the applicant’s
competencies and qualifications such as experience and education, and other
job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and
applicants, without regard to gender, color, race, religion, sexual orientation,
national origin, citizenship, age, disability, veteran status, pregnancy,
genetic information, or any characteristic protected by law. Thryv is committed
to provide equal employment opportunities throughout the employment relationship
including recruitment, hiring, discharge, compensation, benefits, discipline,
development, and advancement or other aspects of employment.
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