Outbound Sales Development Representative (SDR)

Job Title: Outbound Sales Development Representative (SDR) Department: Sales Reports To: Josh Davis Date: February 9, 2026 ABOUT ZYTO ZYTO empowers personal wellness through innovative technology and education. We support healthcare professionals, wellness practitioners, and network-marketing organizations with software and tools that help organize and support informed wellness conversations. We are a growing company with a strong mission, a collaborative culture, and a focus on integrity, connection, responsibility, and being genuine in how we serve our customers and how we work together. ROLE OVERVIEW The Outbound Sales Development Representative (SDR) is responsible for creating new sales opportunities through proactive prospecting, consistent follow-up, and lead qualification. This role will support the ZYTO sales team by generating qualified opportunities for ZYTO Pro systems while also helping ensure inbound leads are contacted, qualified, and routed appropriately. This is an in-office, phone-first sales role built as a development path into a full-cycle sales position. It requires someone who is highly dependable, self-motivated, coachable, and disciplined. The SDR will learn ZYTO products, customer needs, prospecting, discovery, qualification, CRM management, and sales process fundamentals while working closely with experienced sales representatives. The intention is for a successful SDR to progress into a full-cycle sales representative role as performance, product knowledge, sales skills, and business needs support the transition. Consistent attendance, punctuality, personal accountability, and daily execution are essential to success. The expectation is that the representative reliably works the established schedule, shows up prepared to contribute, maintains effort even when results are not immediate, and follows through on commitments without needing constant direction. KEY RESPONSIBILITIES · Outbound Prospecting and Pipeline Generation · Conduct consistent high-volume outbound calls to prospective customers, past leads, existing customers, and targeted accounts · Use email, text, and other approved outreach channels to support phone prospecting and follow-up · Research prospects, identify potential opportunities, and execute organized outbound campaigns Lead Qualification and Sales Development · Respond to and qualify assigned inbound leads promptly and consistently · Conduct initial discovery to understand prospect needs, timing, interest, budget, and fit · Schedule qualified sales conversations and create clear handoffs to the appropriate sales representative · Nurture prospects who are not yet ready to purchase and maintain consistent follow-up until the next appropriate step Sales Development and Full-Cycle Progression · Develop strong working knowledge of ZYTO products, pricing, promotions, customer use cases, and approved messaging · Shadow and work closely with experienced sales representatives to learn discovery, demonstrations, objection handling, proposal follow-up, and closing · Gradually take ownership of more of the sales process as skills and performance develop, with the goal of transitioning into a full-cycle sales role Reliability, Work Ethic and Accountability · Maintain regular, dependable attendance and punctuality for the established in-office work schedule · Show up prepared and ready to work each scheduled day and maintain consistent effort throughout the workweek · Take ownership of assigned responsibilities, deadlines, follow-up commitments, and performance goals without requiring constant supervision · Maintain activity, professionalism, and effort through rejection, repetitive prospecting, slow periods, and other normal challenges of outbound sales · Communicate proactively and responsibly when legitimate schedule issues arise and follow company attendance and time-off procedures CRM and Accountability · Maintain accurate Salesforce records including calls, emails, notes, lead status, opportunity details, and follow-up tasks · Track outbound activity, conversations, qualified opportunities, meetings scheduled, pipeline created, and conversion results · Maintain ownership of daily activity expectations, lead response times, follow-up commitments, assigned pipeline responsibilities, and overall performance results. QUALIFICATIONS Required · Comfortable making a high volume of outbound phone calls and initiating conversations with new prospects · Strong verbal and written communication, listening, relationship-building, and follow-up skills · Competitive, coachable, accountable, and motivated by measurable goals, performance, and continuous improvement · Organized and able to manage a high volume of leads, tasks, and follow-up conversations · Strong desire to build a long-term career in sales, earn increased responsibility, and develop into a full-cycle sales representative · Detail-oriented with disciplined and accurate CRM documentation · Must speak English fluently · Extremely dependable with a demonstrated record of consistent attendance, punctuality, and follow-through · Self-motivated with strong internal drive and the discipline to stay productive without constant direction or supervision · Resilient and able to maintain consistent effort through rejection, difficult conversations, and periods where results are not immediate · Able to reliably work the established in-office schedule and consistently meet attendance and performance expectations Preferred · 1-2+ years of experience in sales, business development, customer service, lead generation, or another phone-based role · Experience using Salesforce or another CRM and sales engagement tools · Experience with B2B sales, SaaS, wellness technology, healthcare-adjacent products, or relationship-based selling COMPENSATION This position includes a starting base salary of $50,000-$55,000 annually, depending on experience, plus uncapped variable compensation tied to qualified opportunities, pipeline contribution, and sales performance. Target on-track earnings (OTE) for the SDR role are approximately $75,000-$90,000 annually, with additional upside for reps who consistently exceed performance goals. Performance expectations will include measurable outbound activity, qualified opportunities created, meetings held, lead follow-up, CRM discipline, consistent execution, and contribution to closed revenue. The compensation plan may include accelerators or milestone bonuses for performance above target. This role is intentionally designed as a path toward a full-cycle sales position. A successful SDR may be considered for progression into a full-cycle sales representative role as performance, product knowledge, sales readiness, and business needs allow. Compensation will be adjusted to the applicable full-cycle sales plan upon promotion. BENEFITS AND PERKS ZYTO provides a competitive benefits package and employee perks including a four-day, 40-hour workweek (4x10 schedule), team lunches and activities, access to ZYTO wellness technology, and paid time off. Ready to join our team? Submit your resume to careers@zyto.com ZYTO is an Equal Opportunity Employer Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Benefits 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance Work from home Experience: Relevant Work in Sales: 1 year (Required) Language: English (Required) Work Location: In person