We are looking for an Order Processing Specialist to help keep our order and customer information accurate and up to date. You will review incoming orders, enter information into company systems, check details for accuracy, and work with internal teams when clarification is needed.
This role is a good fit for someone who is organized, detail-oriented, and comfortable working with repetitive tasks while maintaining accuracy.
WHAT YOU WILL DO
Enter and process customer orders in company systems
Review orders for accuracy and completeness
Update order and customer information as needed
Identify missing or incorrect information and follow up when necessary
Coordinate with internal teams to resolve order issues
Maintain accurate records and documentation
Complete assigned orders and tasks within established deadlines
WHAT WE ARE LOOKING FOR
Previous experience in data entry, order processing, customer service, administration, or a similar role
Strong attention to detail and accuracy
Good computer and typing skills
Comfortable working with spreadsheets and business systems
Organized and able to manage repetitive tasks consistently
Good communication and problem-solving skills
Comfortable working independently in a remote environment
Reliable internet connection and suitable workspace
NICE TO HAVE
Order entry or order processing experience
Experience in food service, retail, hospitality, or customer service
Experience with CRM, ERP, or order management systems
COMPENSATION
$18–$23 per hour, depending on experience and qualifications.
Additional benefits and employment details will be discussed during the hiring process.
HIRING PROCESS
Application review → Initial conversation → Interview → Offer
EQUAL OPPORTUNITY
Bilgewater Group is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable law.
Location: Remote
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