Job Overview
ByteWise LLC is seeking a meticulous and highly organised Order Entry Specialist to join our team on a remote basis. This is a full-time position for candidates based in the United States. The successful candidate will be responsible for accurately processing a high volume of customer orders, ensuring data integrity, and supporting the sales and operations teams. We are looking for a proactive individual with exceptional attention to detail and the ability to thrive in a fast-paced, independent working environment. The pay for this role is between $20 - $28 USD per hour, commensurate with experience.
Responsibilities
- Accurately and efficiently input customer purchase orders into our internal systems.
- Review all orders for completeness, accuracy, and compliance with company policies before processing.
- Verify customer information, shipping details, and pricing to prevent errors.
- Communicate effectively with sales representatives and other internal departments to resolve any order discrepancies or to clarify missing information.
- Maintain and update customer records and order logs with a high degree of precision.
- Assist in generating order acknowledgements, invoices, and other related documentation.
- Respond to internal enquiries regarding order status and tracking information.
- Contribute to the continuous improvement of the order entry process.
Qualifications
- Proven experience in an order entry, data entry, or a similar administrative role.
- Exceptional attention to detail and a commitment to accuracy.
- Proficient typing and data entry skills.
- Strong working knowledge of Microsoft Office Suite, particularly Excel.
- Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
- Strong written and verbal communication skills.
- The ability to work independently and maintain high performance in a remote setting.
- Previous experience with CRM or ERP systems is highly desirable.
- Candidates must be based in the United States.
Benefits
- A competitive hourly wage.
- The flexibility and convenience of a fully remote position.
- Opportunity to be part of a supportive and dynamic team.
- Opportunities for professional development within a growing company.