Responsibilities
Leading the implementation and configuration of Oracle lead management, sales automation, and customer experience solutions
Analyzing client needs to optimize operational efficiency through Oracle's suite of applications
Managing the entire customer journey from lead generation to revenue realization
Developing and coaching team members to leverage their unique strengths and deliver quality outcomes
Taking ownership of projects, including planning, budgeting, execution, and completion
Collaborating with team leadership to maintain collective ownership of quality, timelines, and deliverables
Utilizing Oracle Utilities Customer-to-Meter (C2M) and Oracle Revenue Management and Billing (ORMB) for seamless integration and utilization
Engaging in strategic questioning to identify opportunities that contribute to the success of the firm
Addressing conflicts or issues with clients and team members, escalating where appropriate
Upholding professional and technical standards, including the firm's code of conduct and independence requirements
What You Must Have
At least a Bachelor's degree
At least 5 years of experience
What Sets You Apart
Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science
Demonstrating proficiency in Oracle Utilities Customer-to-Meter (C2M)
Utilizing Oracle Revenue Management and Billing (ORMB) expertise
Managing Oracle Configure, Price, Quote (CPQ) Cloud implementations
Excelling in strategic questioning and analytical thinking
Embracing change and innovation in client engagements
Developing skills in Oracle Field Services Cloud (OFSC)