Job Expectations:
- Position Level: Experienced - Senior
- Employment Type: Full-Time; 1-Year Independent Contractor
- Work Setup & Location: Fully Remote - Philippines
- Work Schedule: PH Night/Mid Shift; with required overlap with US business hours
- Industry: Cloud Consulting & Managed Services
About the Job:
We are looking for a Senior Oracle Middleware Support Engineer to join our client's team and provide L2/L3 production support for Oracle middleware environments and applications. The role will focus on supporting, maintaining, and troubleshooting Oracle middleware environments, with a strong emphasis on Oracle WebLogic Server and Oracle SOA Suite. The successful candidate will have solid hands-on experience with Oracle 11g/12c environments and be comfortable handling complex production issues and escalations.
Key Responsibilities:
- Provide L2/L3 production support for Oracle middleware environments and applications.
- Administer, monitor, maintain, and troubleshoot Oracle WebLogic Server.
- Support Oracle SOA Suite 11g/12c environments.
- Troubleshoot production incidents, analyze logs, and perform root cause analysis.
- Monitor and troubleshoot application and middleware performance.
- Support and maintain legacy Oracle middleware environments.
- Work with technical and application teams to resolve complex production issues.
- Document troubleshooting steps, resolutions, and operational procedures.
Qualifications:
- 4+ years of relevant experience in Oracle middleware, application support, or a related role.
- Strong hands-on experience with Oracle Middleware.
- Relevant Oracle 11g/12c experience is required.
- Experience with Oracle WebLogic Server.
- Experience with Oracle SOA Suite 11g/12c.
- Experience with Oracle Database 11g.
- Experience with Oracle Enterprise Manager (OEM).
- Exposure to BPM, BPEL, and/or ADF.
- Strong production support and application troubleshooting experience.
- Experience with performance troubleshooting, tuning, and root cause analysis.
- Comfortable providing L2/L3 escalation support.
- Experience working with legacy Oracle systems and environments.
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Only shortlisted candidates will be contacted. Updating or tailoring your CV is highly recommended.
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