Oracle Cloud (OCI/ODI) Run & Maintain Support – Essbase / ODI
100% Remote
Only EST Zone candidates preferred
Engagement Type:
Operate (run) project
Purpose:
Provide ongoing operational support, maintenance, and patching for the client's Oracle analytics and data integration environment hosted in OCI.
Scope of Services
Run and maintain production and non-production environments
General maintenance and routine administration
On-call support for incidents and after-hours issues
Patching and upgrades, including OCI infrastructure patching
Monitoring, troubleshooting, and root cause analysis
Documentation of procedures, runbooks, and changes
Daily touch base with client
Technology Coverage
Primary (required expertise):
Oracle Essbase:
Security and provisioning, quarterly patching
Oracle Data Integrator (ODI):
monitoring and troubleshooting scenarios and load plans, agent management, repository maintenance, job scheduling, failure resolution. HIPPA and PII data
Secondary (working knowledge):
Oracle Autonomous Data Warehouse (ADW):
basic administration, user and schema management, performance monitoring
Oracle Analytics Cloud (OAC):
service administration, user access, connection and content support
OCI infrastructure:
compute, networking, user creation and patching coordination
Key Responsibilities
Ensure availability, performance, and stability of Essbase and ODI environments
Resolve incidents and service requests within agreed SLAs
Execute scheduled patching and maintenance windows with minimal downtime
Participate in on-call rotation
Coordinate with the client team, Oracle Support, and other vendors as needed
Provide status updates and incident reports
Required Qualifications
Hands-on experience supporting Essbase and ODI in production
Experience with OCI
Familiarity with ADW and OAC
Strong troubleshooting and communication skills
Ability to work independently and support after-hours coverage