Position: Pre-Launch Operations Manager
About ALEET
ALEET is a private transportation platform offering membership-based and direct-booking chauffeur services. We’re establishing our initial operations in the Washington, DC metropolitan area, with plans to expand into additional cities.
Position Overview
We’re seeking an Operations Manager to join ALEET ahead of its initial rollout and take responsibility for coordinating day-to-day operations as our membership base grows.
The position is established before operational activation, allowing the selected candidate to become familiar with the company and its executive team before regular responsibilities begin.
Responsibilities
Oversee daily transportation operations in the DMV area.
Coordinate chauffeur and transportation provider availability, scheduling, and service issues.
Manage customer support and resolve escalated concerns.
Monitor bookings, ride fulfillment, and service quality.
Work with ALEET’s automated systems to manage routine operational activity.
Coordinate with the executive team and support operational improvements.
Assist with local expansion and additional operational staffing as demand increases.
Compensation & Activation
Compensation and responsibilities increase according to ALEET’s active paid membership base.
Before 15 memberships: No regular operational duties or salary. Optional Tuesday and Friday executive meetings for familiarization.
15 memberships: Initial paid operational responsibilities begin.
30 memberships: Compensation and responsibilities increase.
60 memberships: Full Operations Manager compensation reaches $4,000 per month ($48,000 annualized).
The initial rollout is targeted within approximately three months. Actual activation depends on company membership growth rather than a guaranteed calendar date.
Compensation for the intermediate stages will be established in the employment agreement before paid responsibilities begin.
Qualifications
Experience in operations management, logistics, transportation, hospitality, or service coordination.
Strong organizational and problem-solving abilities.
Ability to manage customer concerns professionally.
Comfortable coordinating independent service providers and working with automated systems.
Strong communication skills and ability to work independently.
Experience with premium transportation or chauffeur services is a plus.
Growth Opportunity The position initially focuses on the Washington, DC metropolitan area. As ALEET expands, additional responsibilities overseeing other cities or operational teams may become available, with compensation discussed separately.
We’re looking for someone interested in establishing a long-term operational role within a growing transportation company.
Pay: Up to $48,000.00 per year
Work Location: Remote