Founded in 1936, the National Wildlife Federation has grown into America's
largest and most trusted grassroots conservation organization with 52 state and
territorial affiliates and more than seven million members and supporters,
including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and
outdoor enthusiasts of all ages and stripes. The mission of the National
Wildlife Federation is to unite all Americans to ensure wildlife thrive in our
rapidly changing world. We advance this mission through programming focused on
conserving wildlife, restoring habitats and waterways, expanding outdoor
opportunities, connecting children with nature, advancing environmental justice,
and addressing the causes and consequences of climate change.
The Operations Manager position is part of NWF’s Program Operations team and
focuses on business optimization. The Operations Manager will work with
stakeholders across the organization to help NWF achieve operational excellence.
On any given day, that might consist of writing a guidance document, mapping a
process, analyzing data to understand impact or pain points, and strategizing to
help leadership make decisions.
The ideal candidate will be curious about how things work, passionate about
making things better, and practiced at bringing people together and moving them
to action. This position calls for someone who is fearless in carving their own
path when the project is ambiguous and who will know how to create clarity for
others.
This position is matrixed, reporting directly to the Senior Director of Program
Operations and working collaboratively to support program leaders. This position
will also work closely with other support departments of the organization
including (but not limited to) Finance, Philanthropy, Legal, Human Resources,
and Accounts Payable.
KEY RESPONSIBILITIES
Data and Evaluation
Work with program and advocacy teams to develop operational performance
metrics
Help program and advocacy teams visualize data to identify where budgets face
risks or opportunities with resources
Analyze data and provide insights to help leaders make strategic operational
decisions
Report on program operational health and performance to leadership
Administer current Airtable bases, ensure good data hygiene, and act as
training resource on bases
Process and System Improvement
Collaborate with various teams to map processes and pinch points
Work collaboratively to suggest process improvements and project-manage
implementation as required
Best Practices & Training
Document best practices and create process documentation and standard
operating procedures
Develop onboarding documentation for Program Operations - standardized
templates and workflows
Train program operations leaders on new processes and systems as needed
Train new Program Ops staff in tandem with their managers
General Program Operational Support
Lead teams to solve complex and/or urgent operational issues
Provide surge support when program operations teams need assistance with
budget and grant management
QUALIFICATIONS
Bachelor's degree or equivalent years of experience in a relevant field
(e.g., business administration, finance, )
5+ years of relevant experience in financial management, operations, or
administration capacity, preferably in a nonprofit setting. Federal grant
management is a plus.
2+ years of experience influencing others (either with direct or indirect
authority) to achieve a shared goal
Comfort with adapting to changing priorities and learning new processes and
software
Demonstrated strong project management skills while collaborating across
multidisciplinary teams, preferably in operations
Ability to analyze datasets, synthesize data, and present findings to leaders
Communicate clearly and distill complex technical concepts into layperson
language
Experience with soliciting information from teams while minimizing burden
Reputation as a changemaker with a positive, solutions-oriented attitude
Demonstrate skill in collaborating with multidisciplinary teams to support
project outcomes
High proficiency in Microsoft Office products including MS Word, PowerPoint,
and Exhibit advanced skills in Excel functions such as writing formulas and
data manipulation. Ability and experience working with Smartsheet, Airtable,
or other project management tools
NWF VALUES
Your actions are expected to reflect the staff values of the National Wildlife
Federation: collaboration, mindfulness, empowerment, inclusivity, and mission
focus. Your competencies should include:
Being motivated by values of equity and responsibility to those most
marginalized
Consistently bringing a high level of empathy and social skills to work and
interpersonal interactions
Being committed to deepening an environmental justice approach in policy
priorities, program development and partner engagement
Actively seeks feedback, direction, and guidance from all team members and
keeps staff informed of decisions that impact them
Being dedicated to advancing NWF’s internal equity transformation and
compelling partners and allies to incorporate equity into their work
Passion for and commitment to NWF's mission
TRAVEL REQUIREMENTS
Approximately 1-2 times per year; 2-4 nights per trip.
Location and Work Mode
The National Wildlife Federation is committed to a flexible and empowered work
environment with an authentic community of care for all staff. This position
will work remotely, although some travel throughout the year is expected.
Physical Requirements:
Cognitive & Intellectual Requirements
Ability to understand, analyze, and apply complex information, policies, and
concepts
Ability to exercise sound judgment, problem-solve, and make decisions in
situations involving ambiguity or competing priorities
Ability to maintain focus and sustained attention and manage multiple tasks
or work-streams
Ability to listen, interpret, and respond appropriately in discussions with
colleagues, leadership, and external stakeholders
Physical Requirements
Ability to remain in a stationary position for extended periods of time while
working at a computer or attending meetings
Ability to operate standard office equipment, including computers, keyboards,
monitors, telephones, and video conferencing tools
Ability to communicate and exchange information in person, via telephone, and
through electronic or virtual platforms
Ability to read, review, and produce written and electronic documents,
including prolonged use of computer screens
Ability to move within an office or remote work environment to access files,
meetings, or equipment as needed
Work Environment
Work is performed primarily in an office or remote environment
Role may involve extended screen time and participation in virtual meetings
Compensation and Benefits
The salary range for this position is $72,000 - $80,000, commensurate with
experience.
We are proud of our designation by Mogul as a Top 100 Workplace with the Best
Benefits, and by Forbes as one of America’s best small employers! We value
work-life balance and a family-friendly atmosphere with flexible scheduling. We
want you to be able to integrate work and personal life with attention to your
self-care, so that your work schedule is not depleting. We offer benefits so
you feel restored and fueled through the day and week.
We offer these supports to help manage your mental, emotional, and physical
health:
Paid time off: Vacation that starts off at three weeks accrual based on a
full-time schedule, unlimited wellbeing (this time can be used for physical,
spiritual, emotional, cultural, religious or financial wellbeing for
yourself, a partner, or family member – including pets), and 11 holidays
We close down for a paid winter break between December 25 to January 1 to
recognize end of-year stress, and time for reflection, rejuvenation, and
spending time with family.
Up to 16 weeks of fully paid Family and Medical Leave
Low-cost health, dental, and vision insurance options – all outpatient mental
health is covered at in-network rates
Therapist available at no cost
Pet insurance and discount perk program
Annual wellbeing allowance
In addition to your salary, we offer the following supports to your personal
finances:
Retirement plan with immediate match and vesting
Annual year end retirement contribution
Tuition Reimbursement
Adoption and Surrogacy assistance
Pet adoption stipend
Student Loan management
Applicants are invited to learn more about National Wildlife Federation’s
benefits package at https://www.nwf.org/About-Us/Careers
[https://www.nwf.org/About-Us/Careers].
Application:
Applications will be reviewed on a rolling basis. Candidates should submit a
cover letter and resume. NWF is an equal opportunity employer, and all qualified
applicants will receive consideration for employment with regard to any classes
or characteristics protected by law.
For more information on our recruiting process, please review our Careers
page: https://www.nwf.org/About-Us/Careers
[https://www.nwf.org/About-Us/Careers]
We recognize that people come with a wealth of knowledge and talent beyond just
the technical requirements of a job. Your experience, which may include paid and
unpaid work, including volunteer work, helps build the competencies and
knowledge that translates to our openings. Whether you’re new to the field,
returning to work after a gap in your employment, or are taking the next step in
your career path, if you believe you could excel in this role we encourage you
to apply! Diversity of experience and skills combined with passion is a key to
innovation and a culture of excellence. To be eligible for this role you must be
a U.S. citizen or have valid work authorization to work in the U.S.
Please let us know if you require accommodations during the application or
interview process by reaching us at Careers@nwf.org or 703-438-6244.
If selected for this position, a background check will be conducted.