The Opportunity A growing industrial field services company is looking for an Operations Manager to lead its Western US business. This is a remote role with roughly 25% travel to job sites and customers. You’ll run the region end to end: safety, people, customers, project delivery, and financial results, working alongside sales, scheduling, and senior leadership to grow revenue and improve margins.
Location and Travel
Remote, based in the Western US (Pacific of Mountain Time Zone preferred)
About 25% travel to customer and job sites
What You’ll Do
Set the tone on safety and make sure crews work safely and in compliance on every job
Manage regional operations, including staffing and deploying field crews, keeping projects on schedule and on budget, and supporting bids and proposals
Track and improve key metrics like utilization, backlog, productivity, and billing turnaround
Find the root causes of quality issues and fix them so work gets done right the first time
Partner with leadership on budgets, forecasts, and monthly financial reviews, and take action when results fall short
Hire, develop, and hold accountable a team of field leaders and schedulers spread across multiple locations
Be the escalation point for customer issues and look for ways to grow existing accounts
Assess equipment, facility, and staffing needs and make recommendations to support growth
Build processes that hold up as the region scales
What You Bring
5+ years in industrial or field services, such as lifting, inspection, specialty mechanical, or similar
Experience leading field teams and schedulers
Hands-on P&L experience, including forecasting and managing to budget
Comfortable leading a remote, multi-site team
Strong judgment and problem-solving in a fast-moving field environment
Clear communicator with crews, customers, and executives
Microsoft Office and web-based systems proficiency
Degree preferred but not required