LMB CapitalOperations ManagerLocation: United States
Workplace Type: Remote
Employment Type: Full-time
Seniority Level: Mid-Senior Level
Job Function: Operations, Business Management, Project Management
Industry: Financial Services / Investment Management
About LMB CapitalLMB Capital is committed to operational excellence, disciplined business management, and sustainable growth. We recognize the importance of efficient processes, sound internal controls, and strong cross-functional collaboration in supporting business performance and achieving strategic objectives.
We are seeking a proactive and detail-oriented Operations Manager to oversee daily operational activities, improve internal workflows, coordinate business initiatives, and strengthen operational efficiency. The ideal candidate will combine strong organizational and analytical skills with the ability to manage competing priorities, solve complex operational challenges, and support leadership in executing business strategies.
About the RoleAs Operations Manager at LMB Capital, you will play a key role in coordinating business operations, managing internal processes, monitoring performance metrics, and ensuring that resources are used effectively.
You will work closely with leadership and cross-functional teams to streamline workflows, improve operational reporting, support risk management initiatives, and implement scalable processes. This role requires a hands-on professional who can translate business objectives into practical operating plans and deliver measurable improvements in efficiency, accuracy, and productivity.
This is a remote position based in the United States, offering the opportunity to contribute to operational performance and organizational growth within a professional financial services environment.
Key ResponsibilitiesOperations Management
Oversee day-to-day business operations to ensure efficient execution and alignment with organizational priorities.
Develop, implement, and maintain operational policies, procedures, and standard operating procedures.
Coordinate workflows, schedules, resources, and deliverables across relevant business functions.
Identify operational bottlenecks and implement solutions to improve productivity and service quality.
Establish clear processes for task ownership, deadline management, and operational accountability.
Support leadership in translating business objectives into actionable operational plans.
Process Improvement & Operational Excellence
Evaluate existing workflows and identify opportunities to improve efficiency, consistency, and scalability.
Lead initiatives to streamline processes, standardize procedures, and reduce unnecessary administrative work.
Develop documentation and process guidelines to support consistent operational execution.
Identify opportunities for automation and improved use of digital tools.
Monitor the effectiveness of process improvements and recommend adjustments based on performance data.
Promote a culture of continuous improvement, accountability, and operational discipline.
Project & Initiative Management
Plan, coordinate, and monitor operational projects from initiation through completion.
Define project objectives, milestones, timelines, responsibilities, and deliverables.
Coordinate cross-functional stakeholders to ensure projects remain aligned with business priorities.
Track progress, identify potential risks, and resolve issues affecting project execution.
Prepare project updates and communicate progress, challenges, and recommendations to management.
Support the implementation of new business processes, systems, and operational initiatives.
Performance Monitoring & Reporting
Establish and monitor key performance indicators (KPIs) to assess operational efficiency and effectiveness.
Prepare regular operational reports, management summaries, and performance dashboards.
Analyze workflow data to identify trends, inefficiencies, and opportunities for improvement.
Monitor service levels, task completion, resource utilization, and operational backlogs.
Provide actionable recommendations to leadership based on operational findings.
Maintain accurate records to support management reviews and business planning.
Financial & Resource Coordination
Support operational budgeting, expense tracking, and resource allocation.
Monitor operational expenditures and identify opportunities for cost optimization.
Coordinate with finance teams to improve budget visibility and expense reporting.
Evaluate resource requirements to support business priorities and operational capacity.
Assist with vendor coordination, service agreements, and operational purchasing as needed.
Support efficient use of personnel, technology, and other business resources.
Risk Management & Internal Controls
Identify operational risks and recommend appropriate mitigation measures.
Maintain accurate operational documentation and established recordkeeping procedures.
Support adherence to internal policies, contractual obligations, and applicable regulatory requirements.
Coordinate with finance, compliance, legal, and other relevant stakeholders when operational issues arise.
Monitor control procedures and escalate significant risks or exceptions to management.
Contribute to business continuity planning and operational resilience initiatives.
Cross-Functional Collaboration
Collaborate with leadership and department heads to coordinate priorities and improve operational alignment.
Facilitate communication between teams to ensure timely information sharing and effective execution.
Establish clear responsibilities, expectations, and deadlines for cross-functional initiatives.
Resolve routine operational issues and escalate complex matters when necessary.
Build productive working relationships with internal stakeholders and external service providers.
Support strategic initiatives that require coordination across multiple business functions.
Technology & Systems Management
Support the effective use of operational systems, project management platforms, and reporting tools.
Identify opportunities to improve workflow visibility through digital solutions and automation.
Maintain standardized operational data and documentation practices.
Assist with the implementation and adoption of new business systems and processes.
Improve reporting consistency, data accuracy, and operational transparency.
Recommend technology enhancements that support productivity and organizational growth.
Remote Operations Coordination
Coordinate operational activities across distributed teams and relevant U.S. time zones.
Establish effective communication routines and reporting practices for remote collaboration.
Maintain visibility into responsibilities, deadlines, and project progress through digital tools.
Promote accountability, responsiveness, and independent problem-solving.
Ensure remote workflows remain organized, secure, and aligned with company policies.
QualificationsBachelor's degree in Business Administration, Operations Management, Finance, Management, or a related field; equivalent relevant experience may be considered.
5+ years of experience in operations management, business operations, project management, or a related discipline.
Experience coordinating business processes, managing operational priorities, and implementing process improvements.
Strong understanding of operational planning, performance measurement, resource management, and internal controls.
Demonstrated ability to manage multiple projects and competing deadlines effectively.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office or Google Workspace and familiarity with project management and reporting tools.
Ability to analyze operational data and translate findings into practical recommendations.
Experience collaborating with cross-functional teams and senior stakeholders.
Ability to work independently and deliver results in a remote environment.
High standards of professionalism, integrity, accountability, and attention to detail.
Preferred QualificationsExperience in financial services, investment management, private capital, or a related business environment.
Familiarity with investment operations, financial reporting workflows, or business performance monitoring.
Experience developing standard operating procedures and operational performance frameworks.
Knowledge of vendor management, budget tracking, and operational risk mitigation.
Experience implementing workflow automation or business process improvements.
Demonstrated success in improving efficiency, reducing operating costs, or supporting organizational growth.
Experience coordinating geographically distributed teams.
What We OfferFully remote work opportunity within the United States.
An opportunity to contribute to operational efficiency and strategic business initiatives.
A collaborative professional environment that values accountability, analytical thinking, and continuous improvement.
Opportunities to develop operational leadership and project management capabilities.
Exposure to cross-functional business activities and organizational growth initiatives.
Compensation and benefits commensurate with qualifications, experience, and company policies.
Work ArrangementThis is a remote position based in the United States. The successful candidate must be comfortable managing operational responsibilities independently, coordinating with colleagues through virtual communication platforms, and maintaining accurate documentation and reporting.
Availability during agreed-upon U.S. business hours is required. Occasional travel or in-person meetings may be necessary based on business needs.
Equal Opportunity StatementLMB Capital is committed to fostering an inclusive, respectful, and professional workplace. Employment decisions are based on qualifications, relevant experience, skills, and business needs, in accordance with applicable federal, state, and local employment laws.