```html
About workpinnacle – Transforming Community Health Through Innovation
workpinnacle is a leading, diversified health services organization dedicated to improving the well‑being of millions of members across the nation. With a mission to transform the health of our communities one person at a time, workpinnacle blends cutting‑edge technology, compassionate care, and a culture of continuous improvement. Our team members are empowered to make a tangible impact, enjoy flexible work arrangements, and benefit from a comprehensive suite of rewards that recognize both performance and potential.
Position Overview – Operations Intake Coordinator I (Data Entry)
As an Operations Intake Coordinator I – Data Entry Specialist you will be the backbone of our document processing workflow, ensuring that every piece of information moves swiftly, accurately, and securely through the system. This hybrid role—combining on‑site collaboration at our Farmington, MO hub (1350 Air Park Drive) with remote flexibility—offers a dynamic environment where precision, initiative, and teamwork are celebrated.
Key Responsibilities
- Receive, sort, and distribute all incoming and outgoing documents in accordance with established timelines.
- Photocopy, scan, and image paper documents to create high‑quality digital records.
- Enter critical claims information from source documents into the designated workflow system, ensuring data integrity.
- Validate data entries, perform quality checks, and resolve discrepancies before final submission.
- Maintain organized records, filing systems, and processing documentation to support audit readiness.
- Update WorkFront (or equivalent project management tools) with status reports, findings, and any required follow‑up actions.
- Collaborate with team members—both in‑office and remote—to balance workload, share best practices, and meet departmental production goals.
- Adhere to strict confidentiality standards when handling sensitive health information, complying with HIPAA and internal policies.
- Meet or exceed established quality and productivity benchmarks, contributing to continuous improvement initiatives.
- Assist in cross‑functional projects and take on additional responsibilities as business needs evolve.
Essential Qualifications
- Education: High school diploma or equivalent; additional coursework or certifications in office administration, health information management, or related fields is a plus.
- Experience: Prior experience in document processing, data entry, or a production‑oriented environment is preferred.
- Physical Requirements: Ability to lift up to 40 pounds intermittently and stand for short periods; ergonomically designed workstations are provided.
- Technical Proficiency: Comfortable using scanning equipment, photocopiers, and standard office software (Microsoft Office Suite, PDF tools).
- Attention to Detail: Demonstrated ability to spot errors, verify data accuracy, and maintain meticulous records.
- Time Management: Proven capability to work independently, prioritize tasks, and meet tight deadlines without direct supervision.
- Flexibility: Willingness to work varied shifts—including daytime, evening, overnight, weekends, and holidays—as operational demands dictate.
- Confidentiality: Strong commitment to safeguarding protected health information and adhering to privacy regulations.
Preferred Qualifications & Additional Skills
- Experience with workflow management platforms such as WorkFront, ServiceNow, or similar tools.
- Familiarity with health‑care claims processing terminology and documentation.
- Certification in Medical Coding (CPC, CCS) or Health Information Management.
- Demonstrated ability to suggest and implement process improvements that increase efficiency.
- Excellent written and verbal communication skills, enabling clear interaction with internal partners and external stakeholders.
- Basic knowledge of data security best practices and the ability to apply them in daily tasks.
Core Competencies for Success
- Accuracy & Precision: Consistently deliver error‑free data entry and document handling.
- Problem‑Solving: Identify root causes of data inconsistencies and propose corrective actions.
- Collaboration: Work seamlessly with peers across departments, sharing knowledge and supporting collective goals.
- Adaptability: Thrive in a fast‑changing environment, quickly learning new systems and procedures.
- Reliability: Dependable attendance and punctuality, especially during critical processing windows.
- Customer‑Centric Mindset: Recognize that each document processed contributes directly to the health outcomes of our members.
Career Growth & Learning Opportunities
workpinnacle invests heavily in the professional development of its workforce. As an Operations Intake Coordinator I, you will have access to:
- Structured onboarding and mentorship programs that accelerate skill acquisition.
- Continuous learning portals offering courses in data management, health‑care operations, and advanced software tools.
- Clear career pathways leading to senior coordinator, team lead, or specialist roles within the operations and analytics divisions.
- Opportunities to participate in cross‑functional projects, gaining exposure to broader business functions such as claims adjudication, compliance, and technology implementation.
- Tuition reimbursement for relevant certifications or degree programs, supporting long‑term career aspirations.
Work Environment & Culture at workpinnacle
Our hybrid model blends the energy of a collaborative office setting with the flexibility of remote work. Whether you’re at the Farmington campus or logging in from home, you’ll experience:
- A supportive team culture that values diversity, inclusion, and the unique perspectives each employee brings.
- Regular virtual and in‑person huddles that keep everyone aligned on goals, celebrate successes, and address challenges.
- State‑of‑the‑art ergonomic workstations, secure scanning stations, and reliable high‑speed internet allowances for remote contributors.
- Recognition programs that spotlight outstanding performance, innovative ideas, and community involvement.
- Employee resource groups (ERGs) focused on health, wellness, and professional networking.
Compensation, Perks, & Benefits
workpinnacle offers a competitive hourly wage ranging from $15.29 to $26.20, calibrated based on experience, skill set, and performance. In addition to base pay, you’ll receive a comprehensive benefits package that includes:
- Medical, dental, and vision insurance options with employer contributions.
- Retirement savings plans (401(k)) with matching contributions and optional stock purchase programs.
- Paid time off (PTO) plus recognized holidays, with additional leave for extended service milestones.
- Flexible scheduling, including hybrid, remote, and field‑work options to support work‑life balance.
- Wellness programs, employee assistance services, and mental‑health resources.
- Performance‑based incentives and potential bonus eligibility.
- Access to on‑site fitness facilities or virtual wellness platforms.
Commitment to Diversity, Equity & Inclusion
workpinnacle is an equal opportunity employer. We celebrate the richness of diverse backgrounds, experiences, and viewpoints. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We also adhere to local fair‑chance hiring practices, evaluating candidates with arrest or conviction records in accordance with applicable ordinances.
How to Apply
If you are ready to contribute to a mission‑driven organization that values precision, teamwork, and continuous growth, we invite you to submit your application today. Join workpinnacle and become part of a workforce that is reshaping health outcomes for millions.
Apply Now – Start Your Journey with workpinnacle!
``` Apply for this job