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About skillspath – Transforming Health Care for Millions
skillspath is a nationally recognized, diversified health‑care organization dedicated to improving the well‑being of more than 28 million members across the United States. Our mission is simple yet powerful: to transform the health of our communities one person at a time. By leveraging cutting‑edge technology, data‑driven insights, and a compassionate workforce, skillspath creates a healthier future for every individual we serve. Join a purpose‑driven team where your daily contributions directly impact the lives of millions.
Position Overview – Operations Intake Coordinator I (Data Entry)
Located in the modern office at 1350 Air Park Drive, Farmington, MO, the Operations Intake Coordinator I plays a pivotal role in the Data Entry Team. This full‑time, on‑site position is the backbone of our document‑processing workflow, ensuring that every piece of information—whether a claim, correspondence, or internal memo—is captured accurately, securely, and promptly. Your meticulous attention to detail and ability to thrive under tight deadlines will help maintain the high standards of service that skillspath promises its members.
Key Responsibilities
- Receive, sort, and distribute all incoming and outgoing documents in accordance with established workflow protocols.
- Open, prepare, and image incoming paper documents, converting them into high‑quality digital files for downstream processing.
- Enter pertinent claims information from source documents into skillspath’s proprietary systems, ensuring data integrity and compliance.
- Perform data validation and verification tasks, correcting discrepancies before they enter the production pipeline.
- Maintain organized records, filing systems, and processing documentation to support audit readiness and regulatory compliance.
- Communicate findings, updates, and exceptions in real time using WorkFront or equivalent project‑management tools.
- Meet and exceed departmental production targets while adhering to stringent quality standards.
- Collaborate with remote and in‑office team members, providing assistance across functions to align with shifting business priorities.
- Execute additional duties as assigned, including ad‑hoc projects, process improvements, and cross‑training initiatives.
Essential Qualifications
- High school diploma or equivalent; additional production‑related experience is highly preferred.
- Demonstrated ability to handle confidential and sensitive information with the utmost discretion.
- Physical capability to lift up to 40 pounds regularly and stand intermittently throughout the shift.
- Flexibility to work varied shifts—including daytime, evening, or overnight—as well as mandatory overtime, weekends, and holidays based on business needs.
- Proven track record of working independently without direct supervision while meeting strict deadlines.
- Strong organizational skills with a focus on accuracy, timeliness, and documentation integrity.
Preferred Qualifications & Experience
- Prior experience in a high‑volume data‑entry or document‑intake environment, preferably within health‑care or insurance sectors.
- Familiarity with document‑imaging equipment, scanning software, and electronic filing systems.
- Experience using WorkFront, JIRA, or similar workflow management platforms.
- Basic understanding of health‑care terminology, claims processing, and regulatory requirements (e.g., HIPAA).
- Proficiency with Microsoft Office Suite, especially Excel for data validation and reporting.
Core Skills & Competencies
- Attention to Detail: Ability to spot errors, inconsistencies, and anomalies in large data sets.
- Time Management: Skillful at prioritizing tasks to meet production quotas without sacrificing quality.
- Communication: Clear, concise, and professional written and verbal communication, especially when updating team members via WorkFront.
- Problem‑Solving: Quick identification of process bottlenecks and proactive suggestions for improvement.
- Team Collaboration: Willingness to assist colleagues across locations, fostering a supportive and unified work environment.
- Technical Aptitude: Comfort with operating scanners, photocopiers, and other office equipment, as well as navigating multiple software platforms.
Career Growth & Learning Opportunities
skillspath is committed to the professional development of every employee. As an Operations Intake Coordinator I, you will have access to a robust learning ecosystem that includes:
- Structured onboarding and mentorship programs designed to accelerate your mastery of document‑processing workflows.
- Continuous training modules covering advanced data‑entry techniques, compliance updates, and emerging health‑care technologies.
- Opportunities to cross‑train in related departments such as claims adjudication, member services, and analytics, broadening your skill set.
- Clear career pathways that can lead to senior coordinator, team lead, or supervisory roles within the operations division.
- Tuition reimbursement for relevant certifications or degree programs, reinforcing skillspath’s investment in your long‑term success.
Work Environment & Culture at skillspath
Our Farmington office blends modern design with a collaborative atmosphere. You’ll find open workspaces, quiet focus rooms, and state‑of‑the‑art equipment that empower you to perform at your best. skillspath values:
- Inclusivity: A workplace where diverse perspectives are celebrated and every voice matters.
- Flexibility: While this role is 100 % on‑site, skillspath offers flexible scheduling options across the organization to support work‑life balance.
- Community Impact: Knowing that the documents you process directly influence the health outcomes of millions.
- Recognition: Regular acknowledgment of individual and team achievements through awards, spot bonuses, and internal communications.
Compensation, Perks, & Benefits
skillspath offers a competitive hourly wage ranging from $15.29 to $26.20, calibrated based on experience, skill set, and education. In addition to base pay, you will receive a comprehensive benefits package that typically includes:
- Medical, dental, and vision insurance with multiple plan options.
- Retirement savings plans, including 401(k) with company match and stock purchase opportunities.
- Paid time off (PTO) plus recognized holidays, with additional leave for extended service milestones.
- Flexible work arrangements where applicable, supporting remote, hybrid, field, or office schedules across the organization.
- Employee assistance programs, wellness initiatives, and on‑site amenities to promote physical and mental health.
- Performance‑based incentives and potential overtime pay for extended hours, weekends, or holidays as required.
Commitment to Diversity, Equity & Inclusion
skillspath is an equal‑opportunity employer. We are dedicated to fostering a workforce that reflects the rich diversity of the communities we serve. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We also honor the LA County Ordinance and the California Fair Chance Act, reviewing applicants with arrest or conviction records in a fair and consistent manner.
Ready to Make an Impact?
If you thrive in a fast‑paced environment, possess a keen eye for detail, and are eager to contribute to a mission‑driven organization, skillspath wants to hear from you. Take the next step in your career and become a vital part of a team that changes lives every day.
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