Role Description The Operations Analyst role is a part-time remote position focused on supporting the efficiency and performance of ICP’s cocoa processing and related business operations. The person in this role will analyze operational data, monitor key performance indicators, and prepare reports and dashboards to inform decision-making.
Responsibilities include collaborating with cross-functional teams to identify process improvements, supporting project planning and execution, and providing analytical support to sales and operations management.
The Operations
Analyst will also assist in documenting procedures, maintaining accurate records, and contributing to initiatives that enhance productivity, quality, and customer satisfaction.
Qualifications
Candidates should possess strong Analytical Skills, including data interpretation, reporting, and problem-solving abilities.
Candidates should possess solid Communication skills for clear written and verbal reporting, stakeholder collaboration, and presentation of findings.
Candidates should possess knowledge of Operations Management to understand production workflows, process optimization, and performance monitoring.
Candidates should possess Project Management skills to support planning, coordination, and follow-up on operational improvement initiatives.
Candidates should possess Sales awareness to understand commercial drivers, support sales operations reporting, and align analyses with business objectives.
Relevant experience in manufacturing, supply chain, or food processing environments is beneficial.
Proficiency with spreadsheets, data analysis tools, and basic business intelligence software is preferred.
Bachelor’s degree or equivalent experience in Business, Operations, Engineering, Economics, or a related field is advantageous.
Ability to work independently in a remote setting with attention to detail, time management, and adherence to quality and safety standards.