Online CSR Agent - Entry Level
Company: AO Globe Life
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Experience Level: Entry-Level Candidates Welcome
Build a Career That Protects Families—and Rewards Your Growth
Are you looking for a work-from-home career where you can help families, build meaningful client relationships, enjoy schedule flexibility, and create long-term professional and earning opportunities?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Insurance Representatives.
In this role, you'll meet with clients through scheduled Zoom and phone appointments, help them understand available life, accident, and supplemental health insurance benefits, recommend solutions based on their needs, assist with enrollment, and provide ongoing client support.
This opportunity combines customer service, relationship building, benefits education, and consultative insurance sales in a fully remote environment.
Whether you're experienced in sales or customer service—or looking to begin an entirely new career—we provide comprehensive training, mentorship, licensing guidance, and ongoing professional development.
No previous insurance experience is required.
Opportunity Highlights
✓ 100% Remote – Work From Home
✓ Qualified Client Opportunities Provided
✓ No Lead Purchasing Required
✓ Weekly Performance-Based Compensation
✓ Performance Bonuses & Renewal Income Opportunities
✓ Flexible Scheduling
✓ Comprehensive Training & Mentorship
✓ Leadership & Management Growth Opportunities
What You'll Do
As a Remote Insurance Representative, you'll work directly with individuals and families throughout the benefits and enrollment process.
Client Consultations & Benefits Education
Conduct scheduled client appointments through Zoom and phone
Connect with individuals and families seeking information about available benefits
Learn about each client's needs, priorities, and financial protection goals
Explain life, accident, and supplemental health insurance options clearly
Answer questions about coverage, benefits, and policy features
Provide personalized, needs-based recommendations
Guide clients through applications and enrollment
Assist with required documentation
Customer Service & Relationship Management
Build long-term client relationships through trust and exceptional service
Provide professional support before, during, and after enrollment
Review existing policies when appropriate
Assist with beneficiary updates and policy service requests
Respond to client questions accurately and professionally
Maintain consistent follow-up communication
Keep organized and accurate digital records
Follow applicable company procedures and regulatory requirements
Professional Development
Participate in structured virtual onboarding
Attend weekly training and coaching sessions
Receive mentorship from experienced leaders
Develop communication, presentation, and relationship-management skills
Build product and industry knowledge
Participate in leadership development opportunities
Why Join AO Globe Life?
🏠 100% Remote Work
Build your career from home while remaining connected to a collaborative virtual team.
Work remotely within the United States
Eliminate the daily commute
Conduct appointments virtually
Use modern digital communication and business tools
Receive remote coaching, training, and team support
📞 Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals who have expressed interest in receiving information regarding available benefits.
Instead of purchasing leads, you can focus on:
Client consultations
Benefits education
Customer service
Needs-based recommendations
Enrollment assistance
Relationship building
Long-term client support
No lead purchasing is required.
Weekly Pay & Performance-Based Compensation
This is a commission-based insurance opportunity rather than a traditional hourly or salaried customer service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Performance recognition programs
There is no predetermined salary ceiling; however, earnings are directly related to individual activity, production, and results.
Individual earnings vary, and no specific level of income is guaranteed.
Comprehensive Training & Licensing Guidance
🎓 No Insurance Experience Required
We welcome candidates from a wide range of professional backgrounds and provide the training needed to learn the role.
Training and development may include:
Virtual onboarding
Insurance product and benefits education
Customer service development
Client needs assessment
Consultative sales training
Virtual presentation skills
Enrollment systems and procedures
Relationship management
Weekly coaching
One-on-one mentorship
Leadership development
Candidates who do not currently hold the required license will receive guidance through the applicable state Life & Health Insurance licensing process.
Career Growth & Leadership Development
Your career doesn't have to stop at individual client production.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities in:
Training and mentorship
Team development
Leadership
Management
Professional development
Senior leadership pathways
Advancement is based on performance, initiative, results, and demonstrated leadership—not simply seniority.
Benefits & Professional Support
Qualifying representatives may have access to:
Health insurance reimbursement program
Company-supported life insurance
Renewal and residual income opportunities
Union representation, where applicable
Leadership development programs
Professional conferences and events
Modern virtual business technology and resources
Eligibility and qualification requirements apply to applicable programs.
Recognition & Performance Incentives
Outstanding performance may qualify representatives for:
Company-sponsored incentive trips
Leadership conferences
Performance awards
Recognition programs
Professional development experiences
Additional advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Positive and professional demeanor
Self-motivation and personal accountability
Dependability and consistent follow-through
Strong organization and time-management skills
Goal-oriented mindset
Problem-solving and critical-thinking abilities
Comfort working independently from home
Confidence communicating through Zoom and phone
Basic computer proficiency
Coachability and willingness to learn
Professionalism, reliability, and integrity
Experience That Transfers Well
Experience in any of the following areas can be helpful, but is not required:
Customer Service
Client Relations
Sales
Retail
Hospitality
Healthcare
Banking
Financial Services
Education
Military
Administrative Support
Call Center Operations
Business Development
Account Management
Insurance
We value communication skills, professionalism, work ethic, integrity, and coachability as much as previous industry experience.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable conducting virtual client appointments
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Interview Process
Qualified candidates will complete a brief career overview covering the responsibilities, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a remote insurance, customer service, and sales career where you can help families, enjoy flexibility, develop professionally, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance Representative opportunity with AO Globe Life.
Work From Home. Help Families. Build Relationships. Grow Your Future. 🚀
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.