Job Summary:
The OnBase Systems Administrator & Architect leads the design, administration,
governance, optimization, and strategic evolution of enterprise Hyland OnBase
environments supporting federal, state, and local government programs. This role
combines enterprise architecture responsibilities with hands-on system
administration and serves as the primary technical authority for the OnBase
platform, ensuring security, scalability, performance, reliability, and
alignment with business objectives. The position is remote and may require up to
10% travel.
Job Duties:
Platform Architecture & Strategy
Defines and maintains enterprise-wide OnBase architecture standards and
technical roadmaps
Designs scalable content management, workflow, and case management
solutions using OnBase
Evaluates Hyland technologies and establishes governance standards for
solution design, security, integrations, and deployments
Provides technical leadership and architecture reviews for major OnBase
initiatives
System Administration
Administers and maintains OnBase environments across Development, QA, UAT,
and Production
Configures and supports document types, keyword types, retention, forms,
reports, dashboards, and WorkView applications
Manages access, security groups, privileges, authentication integrations,
upgrades, patches, migrations, and deployments
Monitors system health, performance, storage, and availability;
troubleshoot complex application, database, workflow, and integration
issues
Solution Design & Development Support
Architects and oversees WorkView, Workflow, Unity Forms, Document
Composition, Reporting Dashboards, and API-based solutions
Partners with development teams on technical designs, coding standards,
scalability, maintainability, and security compliance
Supports integrations with Azure services, REST APIs, identity providers,
ERP, GIS, CRM, and external government systems
Assists with SQL design, reporting, and performance optimization
Security, Compliance & Operational Leadership
Ensures alignment with government security requirements and organizational
governance standards
Supports audits, access reviews, disaster recovery testing, business
continuity planning, and security incident resolution
Maintains platform documentation, system diagrams, operational procedures,
and configuration inventories
Provides Tier III escalation support, lead root cause analysis, and mentor
developers, administrators, and technical analysts
Supports proposals, solution estimates, and technical discovery sessions
for new programs
Other duties as required
Supervisory Responsibilities:
• N/A
Qualifications, Knowledge, Skills and Abilities:
Education:
Bachelor's degree in Computer Science, Information Systems, Engineering OR
seven (7) or more years of experience in information technology or enterprise
system administration, required
Experience:
Seven (7) or more years of Hyland OnBase experience, required
Five (5) or more years of enterprise system administration experience,
required
Experience administering multi-environment OnBase implementations and
supporting large-scale production environments, required
Experience designing enterprise content management and workflow solutions,
required
Experience with SQL Server administration, optimization, and reporting,
required
Experience with change management, release processes, disaster recovery, and
high availability architectures, preferred
Certifications/Licensure:
One or more OnBase certifications, preferred:
OCSA
OCI
OCWA
OCWE
WorkView
API
Microsoft Azure certification, preferred
Agile development, DevOps, and CI/CD experience, preferred
Software:
Proficiency with OnBase Configuration, OnBase Studio, WorkView, Workflow,
Unity Forms, Document Composition, Integration Services, and Reporting
Dashboards, required
Proficiency with Microsoft SQL Server, REST APIs, API integrations,
Azure-hosted environments, and authentication technologies including Active
Directory, Azure AD, SSO, and MFA, required
Other Knowledge, Skills, & Abilities:
Demonstrated understanding of enterprise architecture principles, platform
governance, strategic planning, systems integration methodologies, and
technical leadership practices within complex technology environments.
Strong skills in risk management, client communication, technical and
business documentation, process improvement, problem-solving, mentoring, and
cross-functional collaboration.
Ability to lead and influence technical and business stakeholders, manage
competing priorities, and drive project deliverables in a fast-paced
environment.
Proven ability to evaluate business and technical requirements, develop
scalable solutions, and support organizational objectives through effective
planning and execution.
Strong interpersonal and relationship management skills, with the ability to
communicate complex technical concepts to both technical and non-technical
audiences.
Ability to travel up to 10% as required
At BDO, how we show up matters. We build strong relationships by supporting one
another, our clients, and our communities with care, curiosity, and a commitment
to helping one another grow and succeed. Here, you’ll find meaningful work,
leaders invested in your success, and opportunities to build a career around
what matters most to you.
Our purpose is to be the people our clients count on to grow with confidence and
achieve what matters most. Our values guide how we bring that purpose to life
each day. Together, they shape how we work with one another, serve our clients,
and create meaningful impact.
BDO provides assurance, tax, and advisory services to clients across the U.S.
and around the world. No matter your role, you’ll be part of a team helping
clients navigate complexity and move forward with clarity.
We are proud to be an ESOP company, offering participants a stake in the firm’s
success through beneficial ownership and a unique opportunity to enhance their
financial well-being. As a qualified retirement plan, the ESOP is a meaningful
addition to our comprehensive compensation and Total Rewards benefits
offerings. It also reinforces an ownership mindset that strengthens our
connection to one another, our clients, and the future we’re building together.
Learn more about our benefits: BDO Total Rewards encompass more than traditional
benefits. Click here to find out more
[https://insights.bdo.com/rs/116-EDP-270/images/BDO-Benefits-Brochure.pdf]!
Benefits may be subject to eligibility requirements.
Equal Opportunity Employer, including disability/vets
Click here to find out more
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