Home Instead is looking for a dependable, experienced On-Call Scheduler to join our team!
This is a work-from-home, flexible on-call position providing after-hours and weekend support. Our On-Call Schedulers choose the days and times they are available, and we build the schedule around their availability.
Schedule
• Monday–Friday: 4:30 PM–8:00 AM
• Saturday & Sunday: All day
• Flexible scheduling based on your availability
What You’ll Do
• Serve as the point of contact for urgent calls and situations that cannot wait until regular business hours
• Respond to caregiver, client, and family needs
• Troubleshoot and resolve situations within your scope of responsibility
• Coordinate with the on-call GM and RN when additional management or clinical support is needed
• Document important information and schedule changes in WellSky
• Help maintain continuity of care and excellent customer service after regular office hours
• Optional: Assist with filling open shifts if you choose to
What We’re Looking For
Required:
• Scheduling experience
• Healthcare experience
• Customer service experience
• Excellent communication and problem-solving skills
• Ability to remain calm and use good judgment in urgent situations
• Ability to work independently from home
A Plus:
• Home care experience
• Experience using WellSky or a similar scheduling system
If you enjoy helping people, solving problems, and being the person others can count on when something unexpected happens, this could be a great fit for you!
Join our Home Instead team and help us provide exceptional care—even after the office closes.
Pay: $350.00 - $500.00 per month
Benefits:
• Flexible schedule
• Work from home
Work Location: Remote