Job Title: On-Call RN
Reports to: VP of Nursing
Employment: Part-time, Non-exempt
Schedule: Nights, Weekends
Company Summary:
StationMD is a telehealth company dedicated to serving individuals with intellectual and/or developmental disabilities (I/DD). All StationMD clinicians are board-certified and specially trained to treat individuals with I/DD. Clinicians are available 24/7 via telemedicine for urgent and non-urgent medical matters. StationMD also offers scheduled behavioral health telemedicine to individuals with I/DD. In providing this suite of services, StationMD enables individuals with I/DD faster access to high-quality care and substantially reduces unnecessary medical costs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position works weekend shifts. We are looking for qualified Registered Nurses to join StationMD to provide remote on-call nursing triage services. The RN on-call service line will receive incoming calls from our clients and individuals with I/DD and or their caregivers in need of medical attention, questions, medication clarification, and guidance. The RN will provide telephonic assessment, guidance, and disposition to the appropriate level of care. The StationMD team of RNs and clinicians work closely as a team to determine the right care at the correct time and place, which may be care instructions, a telemedicine visit with a StationMD clinician, Urgent Care, ER or 911. Other duties include but are not limited to the following:
Receiving incoming calls from contracted clients who serve patients with an I/DD diagnosis
Assessing patients’ current health status and recommending appropriate levels of care based on clinical judgment, evidenced based guidelines, and clinical protocols
Demonstrating knowledge of medications
Demonstrating telephone communication skills with appropriate phone etiquette
Making critical independent decisions and prioritizing appropriately
Documenting all calls and actions taken into StationMDs proprietary Electronic Health Record system, StationConnect
Utilizing technology as appropriate to meet the requirements of the job functions
Communicating to the health care team members the outcome of the assessment/reassessment to ensure appropriate follow up occurs based on the needs of the patient care through a dedicated workflow involving both human touch and technology
Displaying an exemplary level of patience, courtesy, and flexibility
Interacting with patients, family members, unlicensed staff and physicians, in a manner conducive to maintain positive relationships and to meet the goals and objectives of StationMD
Adhering to ethical, legal/regulatory, and accreditation standards
Consulting with supervisor for issues or requested services outside scope of practice or those which require assistance in performing
Performing other duties as assigned
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While this description is intended to be an accurate reflection of the current position, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change (e.g., emergencies, change in personnel, workload, rush jobs, or technological developments).
QUALIFICATIONS:
Must have an unrestricted New York RN License
Must be willing to obtain and maintain state licenses as required by StationMD
Must be willing and able to complete and maintain all continuing education requirements and any additional training courses as required by state licensing boards or StationMD
Must not have any restrictions in participating in CMS programs
Must work from the United States (cannot be International)
Must have a minimum of 3 years experience as an RN in a hospital, ER, Med/surge
I/DD nursing experience is preferred
Knowledge of OPWDD regulations recommended, not required
Current CPR/BLS required
Must be proficient with computer technology and in using multiple applications at one time
Must be detail oriented and able to multitask
Must have proven time management skills
Must have the ability to manage multiple priorities (or tasks), deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required
Must have the ability to work in a production focused environment
EDUCATION
Bachelor’s degree in nursing recommended but not required
PHYSICAL/MENTAL REQUIREMENTS:
Must have a home office working area set up in a private setting, free from non-StationMD activities
Must be able to speak and write fluent English to effectively communicate with leadership (internal and external), clients, and staff
Must be able to read and understand complex information and ideas
STATIONMD WILL PROVIDE:
Expenses for licensing cost
Access paid expenses to CE courses
Computer
StationMD is an equal opportunity employer.