Job Overview
We are seeking a detail-oriented and organized office manager to join our team and run our office. This role is essential in providing administrative support for our roofing and gutter company. The ideal candidate will possess strong communication skills and a commitment to delivering exceptional customer service while managing various office tasks efficiently.
Training will be in person (North Lake Stevens), once trained; job will be fully remote. Prefer someone with roofing or construction knowledge but not mandatory.
Duties
QuickBooks online preferred, but not necessary
Excel
Manage incoming calls
Assist with customer support inquiries
Register warranties.
Answering e-mails in a timely manner.
Computer skills needed including Excel, Word, Google Docs.
Support administrative functions such as scheduling appointments, managing calendars, and organizing office files.
Use of software such as Jobber, Roofr, and Company Cam.
Proofread documents for accuracy and clarity before distribution.
Collaborate with the team to ensure smooth office operations and maintain a professional work environment.
Skills
Strong organizational skills with the ability to prioritize tasks effectively.
Excellent phone etiquette and interpersonal skills for effective communication with clients and other members of our team.
Experience in customer support roles, demonstrating a commitment to client satisfaction.
Proficiency in administrative tasks, including calendar management and office procedures.
Background in roofing or construction preferred
Attention to detail for proofreading documents and maintaining accurate records.
If you are a proactive individual who thrives in a work from home environment and is eager to contribute to our team's success, we encourage you to apply.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits
Paid time off
Work Location: Remote