Job Title: Nurse Navigator/Educator (Oncology)
Duration: 12+ Months (Possible extension)
Location: Remote Role
Responsibilities:
• The Patient Educator fields inquiries from patients and caregivers interested in learning about treatment options for cancers in the liver.
• The Patient Educator then provides education and resources about Hepatic Artery Infusion (HAI) therapy and/or TheraSphere Y-90 Glass Microspheres and may facilitate connections to nearby hospitals that offer these therapies.
• The Patient Educator may be asked to perform other activities as requested by the direct manager, such as identifying opportunities to improve the program.
• Understanding the approved cancer indications for HAI therapy and TheraSphere Y-90 Glass Microspheres
• Developing expertise on the patient experience with each treatment, ensuring timely outreach in response to inquiries
• Answering patient/caregiver questions during the discussion, connecting them with hospitals that offer each therapy, and following up with additional information and outreach as needed.
Therapy description
• HAI therapy is a treatment that delivers medicine directly to tumors in the liver, using an implantable pump.
• TheraSphere Y-90 is a targeted radiation treatment that delivers tiny glass radioactive beads directly to liver tumors to help destroy cancer cells while limiting radiation to healthy tissue.
Education/Experience:
• Bachelor's degree is required. Nursing background and education is required.
• Minimum of 2-3 years of experience in direct patient care or navigation settings
• Oncology experience, either in clinical or industry
• Ability to be a great listener and have empathy in patient communications
• Ability to communicate in a highly professional manner with patients and customers, verbally and through email
• Ability to follow HIPAA and manage confidential information in a highly regulated setting
• Operates in a customer-first mindset, with a focus on how to best serve patients