At Cigna, we believe in putting our patients at the center of everything we do. As a Nurse Case Manager, you will have the opportunity to make a meaningful impact on the lives of our members by providing holistic and personalized care management services. We are looking for an empathetic and compassionate individual who is dedicated to advocating for the well-being of patients. Join our team and be a part of our mission to improve the health, well-being, and peace of mind of those we serve.
Develop and implement personalized care plans for patients, utilizing a holistic approach to address their physical, emotional, and social needs.
Serve as a patient advocate, ensuring that their needs and preferences are considered in all aspects of their care.
Collaborate with healthcare providers, including physicians, therapists, and social workers, to coordinate and manage patient care.
Conduct assessments to identify potential barriers to care and develop strategies to overcome them.
Monitor and track patient progress and outcomes, making adjustments to care plans as needed.
Educate patients and their families on their health conditions, treatment options, and self-management techniques.
Utilize evidence-based practices and guidelines in the delivery of care.
Maintain accurate and up-to-date documentation of patient interactions and care plans.
Communicate regularly with patients, families, and healthcare providers to ensure continuity and coordination of care.
Participate in quality improvement initiatives to enhance patient outcomes and satisfaction.
Stay current on healthcare policies, regulations, and technology advancements to provide the best possible care for patients.
Demonstrate empathy, compassion, and sensitivity in all interactions with patients.
Uphold the values and mission of Cigna in all aspects of the job.
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.