Required Skills
- Bachelor's Degree or Master’s Degree in Computer Science or Information Systems/Technology Management OR 5+ years of experience as a Network Technician
- 5+ years of experience in enterprise desktop support and customer service
- Skilled in desktop administration for Windows 10 and Windows 11
- 3+ years of experience in System Administration
- At least 3 years of experience with SCCM (System Center Configuration Manager), MDM (Mobile Device Management), and GPO (Group Policy Object)
Preferred Skills
- Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints
- Mobile Device Management: AirWatch, Microsoft Intune
- Lansweeper
- Certifications: Any of the following certifications: A+, Network+, Security+, MCSA: Windows 10
Notes
- Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment.
- Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.
- Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.