Application and Innovation Customer Engineer (CE)
JDA TSG is seeking a highly experienced .NET and Java Application and Innovation Expert to work as a Customer Engineer (CE). This role provides advisory services in architecture, consulting, and technical support to help customers develop solutions and resolve issues related to .NET Framework and Java application modernization.
Title: Application and Innovation Customer Engineer
Location: Remote, United States
Salary: $95,000-$110,000
Provides subject matter expertise in guiding customers and leading working sessions in the following areas:
.NET Development, Code Review, Debugging, Performance Tuning, and Optimization
Java Application Modernization, Enterprise Application Migration, and Architecture Design
BizTalk Server Architecture, Administration, and Health Checks
Azure DevOps Services
GitHub, GitHub for Developers, and Source Control
Secure DevOps and Application Security Principles and Practices
Proof of Concept (PoC) Development
Production Deployment and Release Oversight
Technical Assessment and Application Architecture Review
Required / Minimum Qualifications
Bachelor's or Master's degree in Computer Science, Information Technology, or a related field; equivalent certifications or experience may be considered.
4+ years of development-related experience using Visual Studio and .NET applications (.NET Framework or .NET Core) in on-premises, hybrid, or Azure production environments.
1+ year of experience using Azure DevOps or GitHub.
2+ years of customer-facing experience collaborating with stakeholders, management, teams, or developers.
Proven experience planning, deploying, operating, and optimizing on-premises, hybrid, and/or cloud applications.
Demonstrated excellent customer service skills.
Preferred / Optional Skills
Large-scale or N-tier application development.
Web application, Web Services/API, or microservices development.
Cloud Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
Application development environments and pipeline development.
Experience with TFS, Azure DevOps, and GitHub, including an understanding of the CI/CD lifecycle.
Application containerization using Kubernetes or Windows Containers.
Working knowledge of additional programming languages and frameworks, such as Python, Angular, C++, and Java, in addition to C#.
Production debugging and troubleshooting.
Application monitoring using Application Insights or applications running on IIS.
Knowledge of resilient application architecture and experience building secure, resilient applications.
Additional Technical Skills
Web Hosting: IIS, Kestrel
Containers and Orchestration: Kubernetes, Docker
Application Monitoring and Telemetry: Azure Monitor, Application Insights
Programming Languages and Frameworks: C#, .NET, Java, Python, Angular, C++
Infrastructure as Code (IaC): ARM Templates, Bicep, Terraform
Low-Code / No-Code Development: Microsoft Power Platform, Azure Logic Apps, Azure API Management (APIM), Power Platform configuration and development, and general low-code development practices
Relevant Certifications
Microsoft Certified: Azure Developer Associate (AZ-204)
Microsoft Certified: DevOps Engineer Expert (AZ-400)
Microsoft Certified: Power Platform Developer Associate (PL-400)
Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
Microsoft Certified: Azure AI Engineer Associate (AI-102)
GitHub Foundations Certification
GitHub Administration Certification
GitHub Actions Certification
GitHub Advanced Security Certification